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Macdonald Windsor Hotel
Ranked #1 of 19 Hotels in Windsor
Certificate of Excellence
GreenLeadersGold level
Reviewed 19 March 2012

Wish I could grant this hotel 10 stars. Love everything. wonderful location! Immaculate room! Fantastic huge shower! Wish the interior decorator would visit my home! Just love this gem! Can't go wrong....not one thing I would change! Staying 6 nights!! Love it!! Don't think twice! Book it!

  • Stayed: March 2012, travelled on business
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3  Thank Jules726
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this reviewResponded 4 April 2012

Dear Jules726,

Thank you for taking the time and trouble to submit such a glowing review following your stay at the Macdonald Windsor Hotel.

I was pleased to note that you enjoyed your stay with us, in particular your bedroom, the shower and decor. We appreciate such a helpful review.

I will be delighted to share your feedback with the team as I know they will be encouraged by it.

We look forward to welcoming you back to the Macdonald Windsor Hotel in the very near future.

Kindest regards,

Beverley Molmans
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,582 - 2,586 of 2,932 reviews

Reviewed 16 March 2012

We stayed one night last weekend and found the hotel to be really very pleasant. Excellent staff and superb location with valet parking, but make sure you book your space. The room was well fitted and we had a bath which was deep and quick to run, bliss! Slight snag on breakfast that was cold, but the general manager responded immediately to my comments and we shall visit again, very soon.

  • Stayed: March 2012, travelled as a couple
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Thank Wai Man C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this reviewResponded 4 April 2012

Dear Wai Man C,

Thank you for taking the time and trouble to submit such a helpful review following your stay at the Macdonald Windsor Hotel.

Your feedback has been shared with the team as I know they will be encouraged by it; I have also passed on your comments regarding the breakfast to our Breakfast Chef to ensure that any similar disappointment could not reoccur in the future.

We look forward to welcoming you back to the Macdonald Windsor Hotel in the very near future.

Kindest regards,

Beverley Molmans
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2012

My husband and I stayed in March 2012 for a weekend to celebrate our wedding anniversary. We stayed in a classic double room and although it was facing the back of the hotel the room was clean and very comfortable with everything one would expect from a 4 star hotel. We were treated exceptionally well by the staff we met. We ate dinner on one of the evenings and the food and presentation was 1st class. Breakfast was very good with a huge buffet selection and the cooked breakfast was to order rather than on hot plates. A wonderful stay and we would definitely consider re-visiting and recommend. A great location in the heart of the town.

  • Stayed: March 2012, travelled as a couple
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3  Thank chris f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this reviewResponded 4 April 2012

Dear chris f,

Thank you for taking the time and trouble to submit such a glowing review following your stay at the Macdonald Windsor Hotel.

I was pleased to note that you enjoyed your stay with us, in particular your bedroom, the food you experienced at dinner and breakfast, and the service you received from the team. We appreciate such a helpful review.

I will be delighted to share your feedback with the team as I know they will be encouraged by it.

We look forward to welcoming you back to the Macdonald Windsor Hotel in the very near future.

Kindest regards,

Beverley Molmans
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2012

Stayed at this hotel on Sat 10 March. Rooms are very comfortable and well appointed. We stayed in a std double. Whilst the room was at the back of the hotel and the view was not great the room itself was excellent. We stayed on the B & B deal and the breakfast was nice. The main part was cooked fresh to order rather than being kept hot under the lamps you sometimes get. Staff were very friendly and attentive. Just one word of caution. Parking overnight is very expensive. We were lucky that our son lives in Windsor so we could leave the car at his place. Hotel is right next to the castle and extremely well placed for all the sights.

Room Tip: All rooms are great though view at the back are not up to much
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  • Stayed: March 2012, travelled with friends
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Thank Lesz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this reviewResponded 4 April 2012

Dear Lesz,

Thank you for taking the time and trouble to submit such a helpful review following your stay at the Macdonald Windsor Hotel.

I was pleased to note that you enjoyed your stay with us, in particular the food you experienced in the restaurant and the service you received from the team.

I will be delighted to share your feedback with the team as I know they will be encouraged by it.

We look forward to welcoming you back to the Macdonald Windsor Hotel in the very near future.

Kindest regards,

Beverley Molmans
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2012

My wife and I stayed here for one night. We treated ourselves and stayed in the 'feature suite' which was lovely. We even got to watch the changing of the guard from our private balcony - with lovely view of the castle. The hotel couldn't be better located and we thoroughly enjoyed our stay. We mentioned at check-in that it was my wife's birthday and the staff very kindly wrote a lovely card and delviered two cakes to the room. Breakfast was gorgeous! Thank you.

Room Tip: Go for the feature suite!
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  • Stayed: March 2012, travelled as a couple
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1  Thank Shrimps_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this reviewResponded 4 April 2012

Dear Shrimps_9,

Thank you for taking the time and trouble to submit such a glowing review following your stay at the Macdonald Windsor Hotel.

I was pleased to note that you enjoyed your stay with us, in particular your suite and the service you received from the team. We appreciate such a helpful review.

I will be delighted to share your feedback with the team as I know they will be encouraged by it.

We look forward to welcoming you back to the Macdonald Windsor Hotel in the very near future.

Kindest regards,

Beverley Molmans
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Macdonald Windsor Hotel

Address: 23 High Street, Windsor SL4 1LH, England
Region: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 19 Hotels in Windsor
Price Range: RM706 - RM1,329 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Windsor Hotel 4*
Number of rooms: 120
Official Description (provided by the hotel):
Coveted with a multitude of awards for exceptional customer service and sustainability, the four-red star Macdonald Windsor Hotel is must-stay hotel in the heart of Windsor. Ideally located 2 minutes' walk from the gates of Windsor Castle and in the centre of the shopping parade, Macdonald Windsor Hotel is the perfect base offering you the most comfortable beds in town. The Royal Borough is home to some of the UK's best known attractions such as Windsor Great Park, Legoland and Savill Gardens, not to mention being just 40 minutes away by train from the heart of our capital; London. And when the day of exploration or work is done and you retire to your room, make sure you indulge on one of the finest steaks, prepared using 21-day aged Aberdeen Angus steak and complimented by a glass of delicious red straight from our AA-rosette awarded Scottish Steak Club restaurant. For bugm.wisiness meetings and conferences, our flexible and accessible meeting space for up to 150 delegates is just the ticket and our Meeting's all-inclusive delegate package with dedicated meeting support helps ticks all of your event objectives. ... more   less 
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