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All reviews small car park jacuzzi bath street parking buffet style poor reviews quiet at night bottled water enjoyable stay breakfast was excellent town centre telly rear prom pubs
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Reviewed 20 February 2018

Unfortunately stayed here for three nights back at the beginning of the summer. I must have gotten the bogey room. It wasn't en suite as advertised. The toilet and bath/shower were located separately down the corridor. The room was also located above the kitchen, so constantly had olfactory greasy odours coming from the kitchen. If you don't mind roughing it for one night and can deal with the Fawlty Towers-esque decor, then you'll probably be alright. If you're staying any longer then you should bite the bullet, pay that bit more and stay at the Premier Inn.

  • Stayed: June 2017, travelled on business
    • Value
    • Cleanliness
3  Thank JCHarrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2018

A last minute booking due to work saw the Four Seasons as the only option ... at £75 the room was way, way, way overpriced.
Dirty bathroom tiles, a shower which needs Geoff Capes to be able to turn it on ... and off, minute towels, ripped bedsheets on an uncomfortable bed. No vegetarian options at breakfast rounded off a thoroughly unimpressive visit.
Avoid!

Room Tip: Get a room in a different hotel!
  • Stayed: February 2018, travelled on business
    • Location
    • Cleanliness
    • Service
4  Thank blogdroed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2018

We booked our room at the last minute and the hotels website where we were promised that all rooms were en suite.
On arrival we were unhappy to be shown to a terraced house around the corner. The entrance hall and interior decor was dark,cold and shabby. We were told that we had a shared toilet and bathroom!
On complaining to reception we were immediately offered another room in the main hotel which was much better. Beds were clean fresh and comfortable as were the towels.
There was a good selection of beverages in the room along with bottled water, a hair dryer, sofa and TV (though the remote didn’t work).
After a very good nights sleep there was a very hearty (buffet style) full English or continental breakfast on offer along with fruit juices and individual cereals. Lovely friendly waitresses bringing fresh tea,coffee and toast.
Parking is not easy as hotel only has a handful of spaces and though there is roadside parking it is restricted.
All in all a good no nonsense hotel.

Stayed: January 2018, travelled as a couple
Thank andyrichard58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2018 via mobile

We were initially booked in at the Belgrave Hotel, which is the sister hotel to the four seasons, but were called the day before to apologise that the room had water damage, so would we mind being moved to a luxury holiday apartment a few streets away. We were fine with this, and upon arrival we're shown to the bottom floor flat, which was beautifully decorated, clean and quite luxurious. We also had our own parking space, which was quite literally next door to the flat, it was free parking. The block also had a large outside hot tub, which we had obviously not been expecting. The hot tub itself was clean and lovely, although there were a lot of old cans/bottles stacked on the fence, the owner told us that these were from a party in another flat, noticeably however, they were not cleaned up on either of the days we were there. The bed in the apartment was HUGE (and very comfy) and all the water hot and ready to use in the bathroom. There was a working hair drying and clean, fresh towels were provided. There was a useful welcome guide on how to use the heating, wifi and contact numbers etc. We did not take up the offer of having breakfast in the hotel, but choose to have a lie in. Our time in the four seasons was limited but okay, I'm glad and grateful that we got the upgrade, and such good value for what we paid (£53 for the original room in the Belgrave).

Our only recommendation for the owner might be that supplying a couple of dressing gowns or robes for the guests would save tottering through the car park in a towel on the way to the hot tub!

Stayed: January 2018, travelled as a couple
Thank Katherine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2018

Arrived at 4.30 pm in December and room was very cold. Reported to reception who informed us that heating was on a timer. At 5.30 pm room was very cold so visited reception again. Shortly after we were given a small electric heater. Temperature of room improved a little but still not comfortable and bathroom still unseated. Receptionist appeared very complacent and unconcerned. Emailed hotel manager a few days later to report our findings. No answer. Visited and spoke to receptionist in January who told us the manager would phone a couple of days later because he didn’t like writing. No phone call. Management appear remote and unconcerned. Good breakfast provided.

Room Tip: View room first and check heating. Higher floors are a little quieter.
Stayed: December 2017, travelled as a couple
Thank smbradshaw1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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