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Reviews (499)
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All reviewssmall hotelnorth waleslovely hotelcastle wallsfantastic hostshis wifebreakfast was excellentwarm welcometop floorgreat view of the castlehome from homenothing is too much troublea lovely stayplaces to visitwould definitely stay here againwithin easy walking distancefriendly atmosphere
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Reviewed 17 July 2017

I cannot think of a single negative thing to say about this place. It feels like a cross between a bed & breakfast and a boutique hotel. I loved it. The host was amazing and so friendly. There is a small bar near the dining room where you can have a nice drink before heading upstairs to your room. The building is tucked behind a beautiful archway just steps away from the city walls. Our room had a lovely view from the window seat. I felt so comfortable here.

  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank jrdek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2017

The Castlebank Hotel is a medium-sized guesthouse the is located just outside the town walls, very near one of the gates. Parking lot is quite large. Our room wasn't overly big, but was more than adequate. Beautifully decorated. We had a wonderful view of the castle & the town from our window. The owners, Jo & Henrique Fino, were very relaxed hosts who made us feel at home right from the beginning. Breakfast was very good.

  • Stayed: May 2017, travelled as a couple
    • Rooms
    • Service
Thank JoanneOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2017

Stay here if you enjoy good service and a quiet, enjoyable hotel in a tourist town frequented by mostly English and Welsh folks. No rat race here.

We loved our three day stay at this small hotel. The owners were very friendly, and we had many enjoyable conversations with Henrique and Jo. We were in Room 3 on the first floor (2nd level) with a view of the walkable and very interesting city walls (marvelous views of the sea, castle and the old town). The location was close enough that we could easily stroll "home" during the day. Breakfast was cooked to order for the choices we had checked on a list of eggs cooked in various ways, meats, toast, etc. Good fresh fruit, juices were on a sideboard. Coffee was excellent -- the very best of our month of travel in the UK. Henrique made our breakfasts a joy with his quiet, friendly service.

We had just finished a 13 day bus tour which ended in Dublin, and were ready for a restful time in small Conwy. Castlebank Hotel was just what we needed, I couldn't recommend more highly! The hotels on our organized tour were mostly very good, but Castlebank was our favorite stay of our 27 days in the UK. Do make your reservations early. I did ours in November 2016 for our May 2017 stay, and Room 3 was available.

Room Tip: We choose Room 3 because of the view of the nearby city walls and castle near the sea. Highly recommend it.
  • Stayed: May 2017, travelled with friends
    • Service
Thank JuneBug414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2017 via mobile

We stayed at The Castle Bank Hotel for 3 nights from June 13th. When we arrived we were met by Henrique and shown to our room. It was a clean comfortable room. Plenty of tea and coffee etc. Breakfast was amazing. Really lovely. Henrique is a joy waiting on you in the breakfast room and Jo cooks the lovely fresh breakfast. We will definitely be returning to this great place. Thank you Enrique and Jo for the welcome.

Stayed: June 2017, travelled as a couple
Thank Carole B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2017

Visited Conway on a trip to the UK from Australia, stayed at Castlbank Hotel, within walking distance to town, lovely host, quiet location, great breakfast, clean, can not fault, would stay again and would certainly recommend a stay here, when visiting Conway.

  • Stayed: June 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank e2015126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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