Just cleaning up here and wanted to say what a lovely holiday home you have! We've had a lovely time here and Betws Y Coed is a very special place.
I need to make you aware of a few casualties of the week however. 3 of the ikea goblet wine glassed were broken and two of the larger tumblers. I do apologise! In addition two of the door shelves in the fridge were found to be broken on arrival. One was placed on top of the fridge , the other was in the fridge door and gave way as soon as I placed items on it. I wasn't sure if you were aware of this and thought you ought to know.
Further more there was a handwritten note here on arrival from a previous guest called Jen. She was highlighting two broken glasses of her own and the fact many were found to be chipped when she arrived. In addition she mentioned a broken lock in the upstairs right hand bedroom. I wasn't sure if you had got this message since it was still here when I arrived. I have left it in your house for your benefit.
Thank you once again and I hope to return one day!
|Check-in / front desk||Service|
|Friends getaway||Older travelers|
|Families with young children||Families with teenagers|