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Reviews (4,289)
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1,854
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All reviewscardiff bayfree parkingtwo double bedsmiller and cartermillennium centrethe red dragon centremermaid quaygood sizespacious roomroad noiseminute walklovely hotelbuffet breakfastcar parkwould stay againreception staffone night stay
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Reviewed 21 February 2018

Location was perfect for exploring the area with many places to dine out within walking distance. Room was large and the beds were very comfy for our family. Nice, clean facilities with excellent breakfast in the morning.

Stayed: February 2018, travelled with family
Review collected in partnership with this hotel
Thank jburtenshaw2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Przemek K, General Manager at Future Inn Cardiff Bay, responded to this reviewResponded 3 March 2018

Dear jburtenshaw2018,

Thank you so much for taking your precious time to post such a great review on TripAdvisor.

We are delighted to read you were satisfied with your Future Inns experience and we cannot thank you enough for rewarding us with massive five stars.

Your custom is greatly appreciated and we do look forward to welcoming you back in the not too distant future.

Sincerely,

Przemek Kaminski

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2018

Very helpful staff could have been more selection at breakfast but all perfectly adequate . Lots of storage places in the room and channels on the television worked well . A slight problem switching from shower to bath, but reception came up straight away, and sorted it.

Room Tip: Good spacious room nice decor plenty of tea and coffee
Stayed: February 2018, travelled with family
Review collected in partnership with this hotel
Thank janesydling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Przemek K, General Manager at Future Inn Cardiff Bay, responded to this reviewResponded 3 March 2018

Dear janesydling,

Thank you very much for taking your precious time to share your thoughts and experience on TripAdvisor following your recent stay with us.

Your kind feedback is greatly appreciated, and we cannot wait to offer you our hospitality again on your next visit to Cardiff and hopefully exceed your expectations on your return visit.

Warmest regards,

Przemek Kaminski

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2018

We have stayed at the Future before,so we know what to expect and we were not disappointed. In a great position for all the delights of the bay and in easy reach of Cardiff main centre. We had a great weekend, thank you.

Room Tip: A good spacious room and well appointed.
Stayed: February 2018, travelled with friends
Review collected in partnership with this hotel
Thank iannicholson44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Przemek K, General Manager at Future Inn Cardiff Bay, responded to this reviewResponded 3 March 2018

Dear iannicholson44,

Thank you kindly for taking the time to share your recent experience of the Future Inns Hotel with the TripAdvisor community.

It is indeed very gratifying to know that we have managed to live up to your expectations.

We would like to thank you for your continued custom and for rewarding us with a five-star rating, and we truly hope you will give us the opportunity to offer you our hospitality again on your next visit to Cardiff.

Sincerely,

Przemek Kaminski

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Reviewed 21 February 2018

Stayed overnight while on a 2 day course. The hotel & service was great. Friendly staff, lovely light airy conference room, constantly replenishing drinks and snacks. Fantastic spread laid out for us at lunch time on both days and a stunning evening meal on the 1st day with quick service from the resturant staff. Gorgeous room very relaxing.

Room Tip: Look behind the door for the toilet as its hiding hahaha
Stayed: February 2018, travelled on business
Review collected in partnership with this hotel
Thank rebeccaowen82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Przemek K, General Manager at Future Inn Cardiff Bay, responded to this reviewResponded 3 March 2018

Dear rebeccaowen82,

Thank you for having taken the time to share your fantastic feedback following your recent stay at the Future Inns with the TripAdvisor community.

We are honoured by your kind comments and pleased to find out we have exceeded your expectations.

It was indeed a great pleasure to have you as our guest and we cannot wait to offer you our hospitality again very soon.

Best Regards,

Przemek Kaminski

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2018 via mobile

Travelled to Cardiff on Tuesday 19th. Booking in very efficient and friendly. Room had 2 double beds, was clean and spacious. Clean linen , tea/ coffee making facilitities plus bottled water. Toiletries and even robes and slippers were provided. A bit noisy from traffic at times.Good bar area and restaurant on site. Plenty of parking and a good location for visiting the bay area and its attractions , 10 minutes walk.
All in all a very pleasent experience.Reccomended.

Stayed: February 2018, travelled as a couple
Thank Gerald M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Przemek K, General Manager at Future Inn Cardiff Bay, responded to this reviewResponded 3 March 2018

Dear Gerald M,

Thank you for having taken the time to share your amazing feedback following your recent stay at the Future Inns with the TripAdvisor community.

We are delighted to learn that our product and services have fulfilled your expectations. It will be my great pleasure to share your compliments with the rest of the team.

On behalf of everyone, I wish to thank you for your custom, and we do look forward to serving you again in the near future.

Warmest regards,

Przemek Kaminski

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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