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“Customer service”

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Travelodge Aberdeen Central
Ranked #31 of 65 Hotels in Aberdeen
Reviewed 12 July 2017

Stayed at this travelodge prior to my daughters graduation
Staff are all lovely but have to mention the manager peter . He obviously likes his job as he is so nice and very helpful we have stayed here a few times and he is always cheery chatty and goes out of his way to help . On arrival we were asked if there is a certain room we would like to stay in
We asked if the travelodge kept spare umbrellas as it was pouring rain and we needed to walk a short distance to the graduation no sooner did we ask than he gave us one
It's the small things that make a big difference and we certainly felt like customer service was high on the priority list

Room Tip: Ask for room looking onto union street
  • Stayed: July 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank 724annie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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22 - 26 of 407 reviews

Reviewed 4 July 2017

We stayed here on a Sunday night in May in two rooms - double for my wife and I and a family room for our two daughters. Being a Sunday night we got a very good rate and check in staff were very helpful - I had booked a double for my two daughters but check in staff helpfully changed this to a family room so that they could each have a separate bed at no extra cost.

Clean good value for money and right in the centre of Aberdeen. We parked our car overnight at the car park near the railway station at a cost of 15 pounds.

Would stay again.

  • Stayed: May 2017, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank rikrikennedy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Niki from The Social Media Team at Travelodge Aberdeen Central, responded to this reviewResponded 5 July 2017

Thank you for sharing your experience with us.

It is great to hear, that you have enjoyed your stay with us at our Aberdeen Central hotel. Rest ensured, that we will take you comments for further encouragement within the hotel team to ensure a friendly welcome and a comfortable stay is provided again for your next visit with us.

Thank you again for taking the time to share your experience and we hope to have the chance to welcome you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2017

The room was at a great price with a privit bathroom and pocket sprung bed. Very quit in room 312 and worth a sleep. . . Even if the TV only had 4-5 channels on it. Although when you are there to show your friend around Aberdeen, it dose not really matter.

  • Stayed: June 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank suzannec266
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2017

Nice hotel brilliant staff clean and tidy hotel well worth the stay. Central location perfect location for shopping as it's a 5 minute walk from union square. Only downside I found was you could hear next doors shower and every time they flushed the loo, loud vibrations would come through

  • Stayed: May 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank darren225286
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Aberdeen Central, responded to this reviewResponded 28 June 2017

May we thank you for taking the time to share your positive experience of your stay at Aberdeen Central Travelodge with us.

It pleases us to learn your room was clean and comfortable and you found our hotel to be a brilliant base for exploring shopping nearby.

We would like to apologise that on this occasion you could hear your neighbours, we will ensure your comments are passed onto the hotel team for review.

We appreciate you taking the time to send us your feedback, it helps us improve our customer experience for future guests, so thank you!

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Reviewed 24 June 2017

Very comfortable rooms, exceptional bathrooms, beds are generous for a restful sleep. The Hotel Staff is friendly and good advisers at all times. For a tourist that arriving from continental Europe, nicely flight of the seagulls is welcome in the surroundings. Located in the heart of the Old Aberdeen. You can get all around anywhere, anytime. Here you can review the Great Scotland's History. Perfect services. Highly recommended.

Room Tip: Higher floors have fewer noise influences. The East is brighter. It is not recommended to feed the s...
  • Stayed: June 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Nicu P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Travelodge Aberdeen Central

Address: 9 Bridge Street, Aberdeen AB11 6JL, Scotland
Phone Number:
Region: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Amenities:
Restaurant
Hotel Style:
Ranked #31 of 65 Hotels in Aberdeen
Price Range: RM206 - RM608 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Travelodge Aberdeen Central 3*
Number of rooms: 97
Reservation Options:
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Also Known As:
Travelodge Aberdeen Central Hotel Aberdeen
Travel Lodge Aberdeen
Aberdeen Travel Lodge
Aberdeen Travelodge
Travelodge Aberdeen Central Scotland

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