I booked this through the website which was really easy. Unfortunately for whatever reason the confirmation emails which I sent were filtered into the managers spam folder which meant when we arrived in Edinburgh, no-one was aware of our arrival. A few phone calls and a couple of frustrating hours later the flat was made ready for us. The cleaner and the manager were both great though and overall it was well worth the inconvenience. It is however very hard to find unless you know exactly where you are going. Its in a very small entrance at the end of Grassmarket and I would advise getting a very detailed map from the owner at point of rental to avoid wandering about trying to find it.
The flat itself is exceptional, with two good sized bedrooms, huge well appointed kitchen and separate living room with free wifi. Everything is within easy reach and a short walk to all the major attractions. It was unfortunate a very noisy family were leaving, presumably for the airport at 5.30 am, but bar them being inconsiderate the complex was quiet and very secure.
The restaurants within a few yards were brilliant and the whole Edinburgh vibe implores you to go back. Would I recommend it ? Most definitely and we booked to stay again next new year. I have no idea if there is any parking for a vehicle as we arrived by train, but there is loads of space to keep cycles and Edinburgh is a great place to explore on a bike (if you are fit)
I give this property 4 stars, which would have been an easy 5 If the arrival procedure had been as smooth as it should be. But having learned from the experience I wont assume emails have got through and will request confirmation that the manager is aware of our arrival time.
Liked best:
The size of the flat, the facilities and its location
Liked least:
problem with checking in (lost emails) and difficult to find
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
8 Feb 2015
Again we are very sorry for the frustration caused by the break down in our normally very robust access arrangements. We have reviewed this and put in some additional checks to ensure this kind of incident does not happen again. Thank you for indicating that it was not too detrimental to your stay and that the Edmonstone property really contributed to a successful trip to Edinburgh. We look forward to seeing you back at some time in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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