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47 - 52 of 389 reviews
Reviewed 6 May 2017 via mobile

We stayed there just one night. Its location was perfect. Their staff were really friendly and helpful. Beds were comfortable and clean. Showers also were clean. I can recommend this hostel for a couple day.

Stayed: May 2017
Thank nummnummerr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CowgateHostel, Front Office Manager at Cowgate Tourist Hostel, responded to this reviewResponded 16 June 2017

Hi there, thank you for your review.

Happy to hear that you enjoyed your stay with us and feedback will be passed onto the staff, we hope to welcome you again in the future!

Kind regards,
Dylan Weldon
Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2017

I travelled to Edinburgh In April on a rugby tour. We stayed three nights in Cowgate and the hostel proved perfectly adequate for this type of event.

Cowgate is a busy place to stay so I wouldn't suggest staying here for a romantic weekend. However, for stag, hen and sporting tours it's perfect.

Room Tip: Basic - but clean and tidy
  • Stayed: April 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Colin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CowgateHostel, Front Office Manager at Cowgate Tourist Hostel, responded to this reviewResponded 16 June 2017

Hi Colin,

Thank you for taking the time to leave your review and I am glad to hear that you enjoyed your stay with us. Perfect location for events like that and I hope you keep us in mind when returning to Edinburgh!

Kind regards,
Dylan Weldon
Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2017 via mobile

Ok,the good thing is location, safety but Edinburgh is safe anyway,and heating.
BAD THINGS: shower is horrible (water problems and it's dirty),no plugs in the room and it's old like in the old jails..
Kitchen hmm, no bad but sockets are sh**.
If you want a nice hostel ,go to "budget backpackers "
just next to this one and cheaper and 10000 time more cleaner and better !!!!
If you are desperate take this one ,better than sleeping on the street.... hm !!!!
GOOD LUCK GUYS

Stayed: March 2017, travelled solo
Thank Catpagal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CowgateHostel, Front Office Manager at Cowgate Tourist Hostel, responded to this reviewResponded 25 April 2017

Hi there,

Thank you for your review, apartments are cleaned daily and the cleaners put in hard work to ensure that the rooms are ready for guests arrival. With regards to the sockets I will pass this feedback onto the handyman and we will get this resolved. Sorry to hear that your stay with us wasn't as expected.

Regards,
Dylan Weldon
Office Manager

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Reviewed 28 January 2017

Very average hostel, as hostels go. Facilities were clean and overall convenient. Excellent location right off of Edinburgh city center. Good proximity to the castle. Staff were especially great! All very pleasant and professional!!

  • Stayed: January 2017, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank cjdwan08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CowgateHostel, Front Office Manager at Cowgate Tourist Hostel, responded to this reviewResponded 28 February 2017

Hi there,

Thank you for taking the time to leave your review, I am glad to hear that you enjoyed your stay and feedback will be provided to the staff. With regards to the hostel we always look at ways in which we can improve, we will hope to renovate in the near future which along with the location will provide a great experience for our guests.

Hope you had a safe trip!

Kind regards,
Dylan Weldon

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Reviewed 25 January 2017

My original review of Cowgate would have been negative -we found out that the front desk closed at midnight while we were on a train from Skye that did not arrive in Edinburgh until 1:00 and absolutely no one was answering the phone, then when we finally got there someone from the front desk on-call told us we were going to be stuck in a mixed 8 person room instead of the private room we booked. BUT THEN, the next day, we had the absolute pleasure of meeting Christan at the front desk who completely turned our experience around. From the start he was so baffled that our situation had happened, and was mortified. Not only did he refund us for the night that we had to spend in the mixed 8 room, he let us store our luggage with him when there was no more room in the luggage storage space, AND gave us a generous discount on our second night. His hospitality was absolutely incredible, and he really turned our experience around 180 degrees. Our trip was 5 months ago and we STILL talk about how incredible he was.

  • Stayed: September 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Anne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CowgateHostel, Front Office Manager at Cowgate Tourist Hostel, responded to this reviewResponded 28 February 2017

Hi Anne,

Thank you for taking the time to leave your review, very great to hear that the staff are taking everything on-board and ensuring that we put our guests needs first as this is a priority for our hostel. I am unsure as to why there was issues initially with the booking but am glad everything was sorted and you enjoyed your stay. Feedback will be given and we hope to welcome you to our hostel again in the future.

Best regards,
Dylan Weldon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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