We were really looking forward to staying here after seeing such pleasant reviews online and from looking at the photos on their websites. I'm sad to say this apartment was the worst part of our trip to Edinburgh. Firstly, we weren't put in the apartment they said we'd be staying in (as listed in the email booking confirmation), it was a different location completely! This was quite disappointing as you expect to be staying where they say you will be! We were shown to the apartment, which was helpful, but the area we walked through to get there was odd - the main access to the apartments was via an alley; this was very creepy in the evenings! There were a few things below par in the apartment. The kitchen was tiny, the mini milks they'd provided for hot drinks were out of date, there were old manky tea leaves covering the bottom of the tea/coffee tin so it obviously hadn't been cleaned or replenished, there was a rip in the duvet, a broken peg in the bathroom (ridiculously 'mended' with a bit of sellotape), unfriendly signs on the exterior of the property, a musty smell in the apartment, uncomfortable bed, a flickering light which hadn't been fixed, out of date information in the book, and the place was in quite a dodgy area. I was very disappointed with the lack of care, cleanliness and attention and this put a dampener on the start of our trip. We were able to use the apartment just as a base and nothing else, so I got over the faults. On a more positive note, it located close to the Royal Mile, shops and restaurants, the staff were friendly and the cost was more reasonable than similar properties in Edinburgh. However I can see why! I also objected to the fact that they keep your card details in case they need to take an additional £100 'security deposit' after your stay - this was not mentioned anywhere online when I booked. Overall, it seems the quality of these properties is very inconsistent and I felt utterly mis-sold based on the pictures they show you online and due to being put into a completely different apartment to what we'd been told. I wouldn't recommend our particular apartment to anyone else, stay somewhere else!!
- Also Known As:
- Old Town Apartments Edinburgh, Scotland