We were very impressed.
Very clean, welcoming.
Extremely happy with the facilities.
Loved exploring the area. 20-30 minute walk to Princess Street.
Very quiet (apart from neighbour snoring)
Makes a lovely change to a hotel.
Would not hesitate to stay again.
The flat is on the 3rd floor in a nice area, and in a good building. The flat itself is small and cosy, and very well maintained. The place is clean and the kitchen well stocked, a great place to base yourself if you have work or holidays in Edinburgh. Although not right in the action, it is a short bus ride away to all the attractions. There's a Tesco, Waitrose nearby, lots of delis and restaurants.
The only issue I have is the attitude of the management. Abysmal. When the heating stopped working ( on a weekend in Dec; with temperatures below 0) it took almost the entire day for someone from the office to come out and look at the issue. I was then told if they could not fix the issue they would NOT be calling an emergency plumber, but I would have to wait for the Monday for a plumber to come out. When I mentioned that was unacceptable I was told "Well these things happen".
The internet worked intermittently, whenever I did contact management I was told to reboot, or re enter my password. Even though I explained the issue seemed to be from the provider. When I realised they couldn't be bothered, I asked for the details so I could call the internet provider, I never heard back. Eventually by the 5th call I decided to pay for BT fon service to cover my 3 week stay!
Flat: small but great, fully equipt, good location.
Management: condescending and unprofessional.
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which makes you feel at home. Feel like to come back, in a very nice and quiet area, beautiful architecture...
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