We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
AdventureDocs
Ann Arbor, Michigan

Good option in Glasgow

4.0 of 5 bubblesReviewed 3 Aug 2024via mobile
My daughter and I stayed for 9 nights at the AC Hotel in July. Good overall choice for the city and the morning breakfast and evening bar were excellent. We had a classic room overlooking the square and we had no issues with the room, in fact the warming rack and water temperature were both great. Housekeeping came really late in the day (5 pm) but was otherwise fine. Good gym and the area is very safe and very walkable. Easy to train station and plenty of good restaurants nearby. Would likely choose the hotel again. Maybe the only complaint was the lack of personal recognition from some of the staff (usually common at nice hotels) but a few of the bartenders were terrific.
Date of stay: July 2024
Room Tip: Worth having the hotel breakfast, good options.
Trip type: Travelled with family
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Management, Owner at AC Hotel Glasgow, responded to this review
Responded 4 weeks ago
Dear AdventureDocs,

Thank you for taking the time to share your experience at the AC Hotel. We're delighted to hear that you and your daughter enjoyed your 9-night stay with us, especially the breakfast, evening bar, and the convenience of our location. It's great to know that your room met your expectations and that you found our gym and nearby area to be safe and walkable.

We appreciate your feedback regarding the timing of housekeeping and the level of personal recognition from our staff. We strive to provide exceptional service, and your comments will help us improve in these areas. We're glad to hear that some of our bartenders made a positive impression on you.

We look forward to welcoming you back on your next visit to the city and ensuring an even better experience.

Best Regards

Jen
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
RM 596
  • Booking.com
  • Hotels.com
  • Expedia.com
    RM 596
0.9 km from AC Hotel Glasgow
Free Wifi
Pool
RM 627
  • Booking.com
  • Hotels.com
  • Algotels
1.1 km from AC Hotel Glasgow
Free Wifi
Restaurant
RM 810
  • Booking.com
  • Hotels.com
  • Hilton
    RM 809
1.3 km from AC Hotel Glasgow
Pool
Restaurant
RM 537
  • Booking.com
  • Hotels.com
  • Algotels
0.7 km from AC Hotel Glasgow
Free Wifi
Restaurant
RM 744
Fully refundable
No prepayment needed
  • Booking.com
  • Hotels.com
  • Algotels
4.2 km from AC Hotel Glasgow
Free Wifi
Restaurant
  • Hotels.com
  • Expedia.com
    RM 344
  • Hotel Website
    RM 453
0.4 km from AC Hotel Glasgow
Free Wifi
Restaurant
Get rewarded with One Key
  • Algotels
  • ZenHotels.com
    RM 293
  • Travelodge
0.3 km from AC Hotel Glasgow
Restaurant
Bar/Lounge
easyHotel Glasgow Exterior
  • Hotels.com
  • ZenHotels.com
    RM 243
  • Algotels
0.9 km from AC Hotel Glasgow
View more hotels in Glasgow
Reviews (79)
Filter reviews
79 results
Traveller rating
45
19
10
4
1
Traveller type
Time of year
LanguageAll languages
Traveller rating
45
19
10
4
1
See what travellers are saying:
Selected filters
Filter
Updating list...
12 - 17 of 79 reviews
Reviewed 1 August 2024

We went to Scotland for The Open and stayed for 8 days - a fantastic time! The AC Mariott is in a great location, close to Central and Queen Street train stations, Buchanan Bus station, Hop On and Off Bus Tour as well as Express Bus to airport. Very walkable around the city. The facility is new, clean - ac works wonderful! The hotel was very busy, but we were well taken care of by the staff. Can't say enough about the restaurant breakfast staff - Shannon and Evie - so pleasant and very welcoming. The guys at the bar were excellent as well - gave excellent Scotch recommendations and also gave some awesome local restaurant tips. You can have a top-notch facility, but the staff is what can make or break a business. Hope management recognizes what gems they have!

Room tip: Showerhead is a little tricky - push the button and push knob away from you
Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Anne R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Management, Owner at AC Hotel Glasgow, responded to this reviewResponded 1 August 2024

Dear DandyAndy1,

Thank you so much for taking the time to share your wonderful experience at AC Marriott during your visit to Scotland for The Open! We are thrilled to hear that our prime location and well-maintained facilities contributed to your fantastic stay. It’s especially heartening to know that our staff made such a positive impact on your experience. Shannon, Evie, and our bar team will be delighted to hear your kind words. We pride ourselves on our exceptional team, and your feedback will certainly be shared with them. We hope to welcome you back soon for another memorable stay!

Best Regards

Jen

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2024

Overall a very clean and welcoming hotel, staff were all friendly, rooms were big and beds comfortable, very central so great having everything at your doorstep, we were also able to park the car at a ncp just along the road. My only gripe i have with my stay is, breakfast although this was ok, please tell the chef/cook to cook the black pudding and hash browns in less oil, or better still no oil, I couldn't eat either as they were dripping in oil. On the whole id definitely stay again 👍

Room tip: Book the red route sight seeing bus, it takes your day up visiting different parts of Glasgow
Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank James C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Management, Owner at AC Hotel Glasgow, responded to this reviewResponded 31 July 2024

Dear jamescP6398KR,

Thank you for taking the time to share your experience with us. We are delighted to hear that you found our hotel clean and welcoming, and that our central location added to the convenience of your stay. It's also great to know that you found our rooms spacious and comfortable, and our staff friendly.

We appreciate your feedback regarding breakfast and apologise for the inconvenience you experienced. We will certainly pass on your comments to our chef to ensure the black pudding and hash browns are cooked with less oil in the future.

Your feedback is invaluable to us, and we are committed to making improvements based on our guests' experiences. We look forward to welcoming you back for another stay.

Best Regards,

Jen

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2024 via mobile

Great location. Brand new hotel. We were there for the Open so the hotel was quite packed. Nonetheless, the staff remained attentive given the number of people in the hotel. The hotel restaurant and lounge were great as well. Close to multiple forms of public transportation and other restaurants and bars.

Ignore the other reviews about the a/c. Temperature in room was very comfortable.

Date of stay: July 2024
Trip type: Travelled as a couple
Thank 570siobhang
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Management, Owner at AC Hotel Glasgow, responded to this reviewResponded 25 July 2024

Dear 570siobhang,

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our convenient location and the brand-new facilities. Hosting guests during the Open was an exciting time for us, and we're glad our staff could provide attentive service despite the busy atmosphere. It's great to know you appreciated the hotel restaurant and lounge, as well as the proximity to public transportation and local dining options.

We're also happy that your room's temperature was comfortable. Your feedback is invaluable, and we look forward to welcoming you back soon!

Best Regards

Jen

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2024 via mobile

Beautiful hotel. We stayed in the historic part that has been renovated. Very very pretty, no AC but the fan helped. Super location close to the train station. Great restaurants near by. The breakfast buffet was just ok. The bar was lovely, they take the time to make a great cocktail. They just need to ditch the maraschino cherries in a Manhattan and get proper Luxardo’s. Stuart is a terrific bartender. If we are ever back in Glasgow we definitely stay here again.

Room tip: Avoid the scrambled eggs , be sure to grab a cocktail with Stuart.
Date of stay: July 2024
Trip type: Travelled with family
1  Thank asmith6688
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Management, Owner at AC Hotel Glasgow, responded to this reviewResponded 22 July 2024

Dear asmith6688,

Thank you for your wonderful feedback. We're delighted you enjoyed our historic renovations, location, and the bar. We'll look into improving our breakfast buffet and upgrading our cocktail ingredients. Stuart will be thrilled to hear your praise. We look forward to welcoming you back to Glasgow!

Best Regards

Jen

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2024

We are currently staying here & are very impressed so far . Location is excellent, 5 minutes from Queen street station & merchant city. The building is a lovely mix of old & new , rooms spacious with a luxurious feel.Gym is open 24 hours which is handy for the early risers .Breakfast plentiful , could possibly be warmer but maybe it’s just my preference.
All the staff I’ve met so far have been polite & friendly, special mention to Sharon in the restaurant who went above & beyond to make sure our guest experience was exceptional. Can’t wait to return

Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kirsty n
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Management, Owner at AC Hotel Glasgow, responded to this reviewResponded 13 July 2024

Dear 465kirstyn,

Thank you so much for your glowing review! We are delighted to hear that you have been impressed with your stay at our hotel. It's fantastic to know that our location suited your needs perfectly and that you appreciated the blend of old and new in our building. We take pride in providing spacious rooms with a luxurious atmosphere, and we're thrilled that you found them to your liking.

Your feedback about our 24-hour gym and plentiful breakfast is greatly appreciated. We will certainly take note of your comment regarding the temperature of the breakfast items to ensure we meet every guest's preferences.

We are especially pleased to hear that our staff, particularly Sharon in the restaurant, made a positive impact on your experience. Providing exceptional service is something we strive for, and we will make sure Sharon receives the recognition she deserves for going above and beyond for you.

Thank you again for your kind words. We can't wait to welcome you back on your next visit and ensure another enjoyable stay for you.

Best Regards

Jennifer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews