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Reviewed 1 April 2018

Booked this hotel for a couple of days away with my wife.

The first impressions are made when you walk in and meet the friendly staff, the concierge and the receptionists, all of whom were most welcoming.

Our room on the second floor (208) was an Executive King. It was spacious and very modern. The bed was a little hard after a full night in it, but the pillows were the best I've ever experienced in a hotel (I usually take my own, due to most being too hard).

The room was very quiet. I don't think I heard any slamming doors, footsteps or anything else that can disturb when staying in some hotels, so I did sleep very well.

The hotel provided fresh milk on request and there was a selection of tea, coffee, etc, plus a bottle of water provided daily.

The room was fitted out to a nice high standard, with a lot of attention paid to the bathroom. The fittings were very similar to what we have at home, so I know what has been spent making it look this good.

But that's not to say there weren't little niggles. For example, the sink didn't drain very quickly and clearly needs unblocking. The wooden slat blinds in the bedroom are probably too heavy for the cord controls, making them difficult to raise - so much so, that two members of staff couldn't manage to lift them - though I later did so.

My wife felt that a good addition to the room would be a brighter light to facilitate make-up and hair, particularly in the bathroom. She also felt that for the money, bath robes should have been included and the slippers provided would probably only fit a small child.

But that's nit-picking in a sense, because the room was comfortable and the staff were lovely.

Breakfast was included in our room rate and was plentiful and very nice quality, served by attentive staff who knew how to run a dining room with efficiency without being over-bearing or stuffy like some hotels I could mention.

We had one dinner at the hotel and the quality was fantastic. My wife had the fish and I had a beef dish which was divine. I only wish I hadn't had the starter, because it filled me up too much before hand.

All in all, this is a hotel I'd come back to on business or for pleasure and recommend without hesitation.

  • Stayed: March 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank david c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DakotaManagement, Guest Relations Manager at Dakota Deluxe Glasgow, responded to this reviewResponded 2 April 2018

Dear david c

Thank you for taking the time to write your review of Dakota Deluxe.

It is lovely to read you had a great first impression, and that the staff were friendly and welcoming. I have passed your comments on the little niggles you had during you stay on to the maintenance department and thank you for bringing these to our attention. Bathrobes are a standard in the Executive rooms and suites ,and are available on request with the other room types. We also have slippers of varying sizes, again which can be requested. Great food, attentive staff and stylish surroundings are hallmarks of Dakota so it is good to know we are achieving what we set out to do and I am delighted you enjoyed the quality of the meal you had in the restaurant. Thank you for recommending us.

Hopefully we will welcome you back soon, and please do not hesitate to contact us on reservations@dakotaglasgow.co.uk to assist with any future booking.

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Reviewed 1 April 2018

This is the perfect base for exploring Glasgow. It's a beautiful hotel, with excellent staff. Our room was a really good size, and comfortable bed. Only improvement would be to have a coffee machine in the house. Nice cosy bar to pop into too.

  • Stayed: March 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Alice_Fuller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DakotaManagement, Guest Relations Manager at Dakota Deluxe Glasgow, responded to this reviewResponded 2 April 2018

Dear Alice_Fuller

Thank you for your five star review of Dakota Deluxe.

It is great to read you found the hotel to be in a perfect location for exploring all the delights that Glasgow has to offer. I am delighted you thought the hotel was beautiful with excellent staff, a good size bedroom and a comfortable bed. We do offer Nespresso coffee machines in our Executive rooms and suites. Great food, attentive staff and stylish surroundings are hallmarks of Dakota so it is good to know we are achieving what we set out to do.

Hopefully we will welcome you back soon, and please do not hesitate to contact us on reservations@dakotaglasgow.co.uk to assist with any future booking.

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Reviewed 1 April 2018 via mobile

We recently spent two nights at the Dakota to celebrate our parents 50th wedding Anniversary along with our first and from the first moment we arrived were made to very special by the wonderful staff at the Dakota. We were greeted by smiling, happy reception and concierge staff and upon arriving in our rooms were delighted to receive hand written congratulatory cards by the hotel on our coffee table accompanied by handmade chocolates. It’s the attention to detail and the small discoveries and surprises that the hotel provides backed up by a wonderful kitchen and beautifully appointed rooms which make this our favourite hotel in Glasgow. Congratulations to the hotel on choosing and training your staff so well. We can’t wait to return!

Stayed: April 2018, travelled with family
Thank ronanmorgan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2018 via mobile

We loved this stylish and beautiful hotel and the very friendly and acommodating personnel! We can highly recommend this hotel and if you like beautiful design this is a great hotel!
Nice bar area for a quick bite too!

Stayed: March 2018, travelled with family
1  Thank Yvonne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DakotaManagement, Guest Relations Manager at Dakota Deluxe Glasgow, responded to this reviewResponded 1 April 2018

Dear Dr

thank you for your five star review of Dakota Deluxe.

It is great to read you loved the style and design of the hotel, and found the staff to be very friendly and accommodating. The bar and restaurant are very popular and we do some lovely food in both areas. Great food, attentive staff and stylish surroundings are hallmarks of Dakota so it is good to know we are achieving what we set out to do.

Hopefully we will welcome you back soon, and please do not hesitate to contact us on reservations@dakotaglasgow.co.uk to assist with any future booking.

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Reviewed 31 March 2018

We've stayed in many hotels when visiting Glasgow, but this was the best. Lovely new designer hotel with excellent bar and restaurant. The room was comfortable and well appointed. But the best feature was the quality of the staff. Exceptionally friendly and eager to help. We will definitely come back.

Room Tip: Stay in a higher floor
  • Stayed: March 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DakotaManagement, Guest Relations Manager at Dakota Deluxe Glasgow, responded to this reviewResponded 1 April 2018

Dear Bill B

Thank you for your five star review of Dakota Deluxe.

It is lovely to read you found us the best hotel you have stayed in when visiting Glasgow. We have been open almost two years and have enjoyed some excellent reviews from our guests. I am delighted you found the room comfortable and well appointed, and the quality of the staff exceptional. Attentive staff and stylish surroundings are hallmarks of Dakota so it is good to know we are achieving what we set out to do and that we helped make this a memorable experience for you. It is always a great compliment when a guest says they will return.

Hopefully we will welcome you back soon, and please do not hesitate to contact us on reservations@dakotaglasgow.co.uk to assist with any future booking.

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