We very rarely do tours now since we have done so many over many years, but this seriously disappointed me. We walked in the door and they guy asked us if we planned to do the tour. On us saying no, he just left us to get on with it. I heard a couple behind us say that they wanted to do the tour and they were told that the next one was not for 40 mins but we will put you in the tasting room until then. We were ignored since we were not doing the tour and just left to wander around the shop. We actually bought a bottle of Edradour, a bottle of their Edradour Cream a mug and a glass, but it obviously does not matter how much you spend in the shop if you do not do the tour. Don't even go there. Unfriendly comes nowhere near it.
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