My husband and I stayed for 5 wonderful days. Our bed was incredibly comfortable and entire staff especially housekeeping were always friendly and I adored the woman who did the evening turndown service. She knew I loved chocolate and always left me extra chocolate. It’s the little things that go a long way and it all added up to 5 stars. I rarely give 5 stars. But the final reason for 5 stars is that on our departure date I was ill. Checkout time was 11:00. When I inquired if I could extend it not only did they happily say yes but offered to call me a doctor. It meant a lot. When finally checking out I expected to be charged extra for the extended time in the room as it clearly states in hotel information book that 10€ per hour is charged for extension, but they didn’t charge us. Blew me away as I know my staying longer impacted cleaning the room for next guest and the hotel was booked up.
Looking forward to returning. More
- Free Wifi