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Reviews (743)
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All reviewswhite moosecity centrephoenix parkbus stopdouble roomo'connell streetbed and breakfastquiet areagood nights sleepstayed here for two nightshairdryerpubs
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Reviewed 10 August 2017

5 of us stayed here recently for 4 nights. We had looked at the site online and thought it looked nice, clean and close enough to town that we'd be able to get to the things we wanted to do. And the price was definitely the deciding factor compared to in town prices. What we didn't know was there is no ramp and no elevator and so for people who are older or have walking issues (all of which apply to us), it was a nightmare. There are 17 steps up to the front door ... and if you are parking in the car park, they may just bring you in through the laundry room (I kid you not!) which is narrow and also has steps leading from it through the building and up to reception. Depending on where your room is (ours was yet another flight up), you could walk a total of about 35 - 40 steps every time you came into the building and went to your room. So if you are elderly or physically handicapped, this is not the place for you. The beds were comfortable; however having only 2 outlets in the room (both at mopboard level - one behind the dresser and one behind a chair in the corner) did not lend itself to using the blow dryer (which I had to ask for at the desk as there was none in our room). Sitting in a chair in the corner with no mirror is certainly an odd experience ... but one required since there was no placement of outlets at an easily accessible level nor near a mirror. In the bathroom, the light over the mirror did not work (it's a fluorescent light operated by a pull cord and has the "shaver" plug in next to it). Neither the light nor the shaver plug in worked. On the second day (after our first night), we did ask to have it fixed, but it was not fixed the entire time we were there. There was no towel bar in the bathroom and thus the towels were folded and placed on the top of the toilet tank. So you took a shower, got out dripping wet and walked over to the toilet to get your towels. There was old "mounting hardware" on the wall where a towelbar had obviously been removed and never replaced. The carpet in our room was very dirty with a lot of debris on it (some of it as large as a used piece of Kleenex!) when we arrived. When we returned to the hotel the next day after touring the city, the debris was still there; obviously no vacuum had been used on the room. My husband went looking for a vacuum to clean it himself but to no avail. We asked the next morning to have our room vacuumed and they did do it that day, but no day after that.

All in all, if you're looking for inexpensive and near to the city, this works, but short of that, it leaves a lot to be desired.

Room Tip: Ask for a room with a powerstrip (some apparently have that) so that you can access it easily.
  • Stayed: August 2017, travelled with family
    • Value
    • Rooms
    • Service
10  Thank BunkerBlaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2017

I stayed here with a few of the boys for 2 nights and it is the perfect base. It is just what we needed whilst exploring the city bars and clubs. I would definitely stay here again and the staff were fab. thank you so much

  • Stayed: May 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
3  Thank fjohnson2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2017 via mobile

The best things about Charleville is the proximity to Dublin Central and the price.

I stayed in a single room. The room only had one small window to open for air but had to have the blind down over it to stop the security light shining straight on my face. I was also serenaded by a neighbour nightly for a couple of hours. The room was very small, but I expected it to be. The bathroom tiles could do with some repair.

The staff were friendly and welcoming.

The overall quirky nature was amusing.

Stayed: August 2017, travelled solo
4  Thank Stacey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2017

Impressed with the size of the room and the bed was very comfortable. I and my partner both managed to get two consecutive good nights sleep! However, there were exposed plaster and curious large, dark marks on one wall. The window did not close properly because one handle was broken and just spun round.

We had to put the kettle on the floor (to boil water) because there were no power sockets located near enough to the beverage table.

The shower did not work properly and made a horrendous noise when we tried to switch it on. We did manage to get water coming out of the side of the shower head and trickling out of the base, but we gave up because the inside of the bath beneath the shower was peeling from the effects of being painted with vinyl paint, and had a large rusty stain where one of the taps was constantly dripping (See photos)!

We decided that it was safer to resort to standing up washes over the badly neglected vanity wash basin, (See photos, again).

In the bathroom, the window was completely devoid of a handle, and what is so surprising is that the lack of a fixing was so obvious to customers! The bathroom door handle was broken and hanging off on both sides and the door itself...well (See more photos)!

We were only in Dublin for three days, so we laughed all this off and decided that the most important thing was a good nights sleep!

It's a shame because the staff was very pleasant and the Lodge is situated in a great location, with good transport access (Bus 46A) to the main strip (O'Connell Street).

We advised the receptionist of the shortcomings and she informed us that she would record our misgivings and pass them on appropriately!

Room Tip: Avoid the Charleville Suite (Room 36). Sounds luxurious but it needs a full renovation.
  • Stayed: July 2017, travelled as a couple
    • Location
    • Rooms
    • Service
12  Thank Avon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
psteno, General Manager at Charleville Lodge, responded to this reviewResponded 11 September 2017

Dear Reviewer,

Thank you so much for your review. You are dead right. The room was substandard. It has been refurbished now.

Here are some photos: https://www.facebook.com/WhiteMooseCafe/posts/1983411678606105

It is safe to stay in again.

Paul

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2017

An overnight stay whilst in Dublin, in this very clean and welcoming hotel. The rooms comfortable and clean and although basic that is reflected in the very reasonable price. The hotel is situated just outside the city but within easy access with good transport in. Also, not too far from the ferry terminal and has a small car park to the rear of the hotel.

  • Stayed: May 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank LilJubb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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