Spent one night at d hotel as we wer heading to doonbeg to meet family following day.Upon arrival we wer greeted by lovely young lady at reception.went to our room which was clean & spacious with balcony,unfortunately looking out to haulting site but that didn't bother us until d kids wer using a caterpult firing stones towards hotel nd aiming at cars passing buy.We then went to d bar for food at approximately 6 pm, ordered starter nd mains.we finished out mains (average only) nd waited "40" mins for d waiter to come to us nd clear our table! Not even asking if everything was ok it was like ur forgotten about once u got ur mains nd dat dey didn't care whether u wer there or not.So we decided to hav dessert to take to our room as at dis stage it's 8 o clock!!!
My daughter ordered d warm choc fudge nd I d crumble with custard.
After 10/15 mins dessert came out(not wrapped) as we wer taking to room !
So dey wrapped it den,we den realised the fudge cake wasn't heated so I asked d waitress "SANDRA" to heat it up pls,she in return said it was "it gets 10 secs in microwave" I said it's fridge cold,I'd like it warm like it says on d menu pls.She took it away to do so nd as she was turning away my daughter witnessed her throwing her eyes up to heaven!! Disgusting behaviour.
Surely wen u pay gud money u expect it to b sum way similar to wats advertised on d menu but it seemed to be a big deal to her.
We also witnessed customers having to go up nd get menus as after 15 mins dey weren't forthcoming!
2 people behind us complained also,chips wer undercooked (ours too) nd steak not cooked to their liking.
The bar manager was serving drinks to customers at d bar with a €50 note hanging out of his mouth,couldn't believe wat I was seeing nd eventually all we cud do was laugh at dis stage.
Following mornin we were anxious bout eating breakfast but was included nd decided to do so nd was served in d restaurant.OMG wat a change,it was like being in a different hotel,d food was amazing,staff so polite nd we wer greeted by a v pleasant young man.
So to sum it up d bar is a def let down,no supervising at all to b seen,uniforms untidy nd wrinkled,(one waiter was nice)it's like dey hate der jobs nd didn't even want to b der
- Official Description (provided by the hotel):
- Ideally located just minutes from the vibrant Limerick city with its many attractions including King Johns castle, the Hunt museum, the treaty stone and Thomond Park to name but a few.The ideal base for day trips to Bunratty Castle , the cliffs of Moher, Ballyhoura, Adare village, and Foynes flying boat museum.For shopping enthusiasts, the hotel is located minutes from the famous Crescent shopping centre and the array of high street city centre stores including Debenhams and Brown Thomas.For those visiting Limerick on business, the Hotel is perfectly located as a meeting point , with direct access onto new motorway systems to Dublin, Cork and Galway.All our bedrooms are designed with business in mind and with 12 dedicated meeting rooms the Maldron is the first choice for many business meetings.The hotel is also located within minutes of the Regional hospital, Raheen business park, Mary Immaculate college, the University of Limerick and the National Technology park.With 143 spaciously designed bedrooms we can offer many choices of accommodation including King, double, triple and family rooms catering for all your accommodation needs.Club Vitae Leisure Club with 20m swimming pool , gym , sauna , Jacuzzi , steam room Extensive dining options including Stir Bar and Restaurant ... more less
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- Also Known As:
- Limerick Maldron Hotel