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“Great little find in Derby”
Review of Blacksmiths Loft

Blacksmiths Loft
Ranked #38 of 651 Restaurants in Derby
Certificate of Excellence
Cuisines: European, British
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
Reviewed 2 April 2018 via mobile

Great food and service, lovely cocktails, really good atmosphere - what more could you need. Me and friends went here and it was truly wonderful, a favourite of ours now. Can't wait to return!

2  Thank SLV89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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15 - 19 of 781 reviews

Reviewed 31 March 2018 via mobile

Booked for 1830 in time to chose from the early bird menu. It was amazing value and had a good choice. The food was fantastically tasty and the cheese board(of which I've had many) is the best I've had. Couldn't believe the end bill was so cheap!. Awesome. The bar downstairs was atmospheric and buzzing. The live band playing in the bar couldn't even be heard upstairs. Just get those washrooms sorted!!

1  Thank Ann P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2018 via mobile

Love the bar, restaurent, food and cocktails here! Can’t fault the level of service and standard of food. Always my go to place for a drink and bite to eat

1  Thank Sinead M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2018 via mobile

Friendly service, really good food and the cocktails were great. Nothing was too much trouble. Will definitely return. Highly recommend.

1  Thank Dani0735
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2018

We've just got home from this restaurant 2100hrs having had a meal table booked for 1900. Wow, we've never visited a restaurant and returned home so quickly. Not the place if you have a special occasion. We entered into a noisy bar and then had an inquisition from a member of staff as to where we were eating - Not a good start. We were taken upstairs to the restaurant after seriously thinking of walking out. There was no greeting and a very cold reception. A member then showed to our table and left. We sat and waited, expecting a waiter to come and take our drinks order but this didn't happen. So we asked. I went to order the Bulgarian larger from their new drinks menu and was told they didn't have it. So, I went for the Estelle at £9 bit which is a bit pricey but, we were celebrating a special occasion and I thought I would have a treat. But when it arrived, the waitress didn't pour it for me, and it wasn't even served in an Estrella glass to match. (I guess when you spend £9, its ok to use any glass?) Ironically, I got a glass for the Bulgarian lager that they didn't serve. Meals ordered, thirst quenched here we go. For starters, we ordered the Crispy Squid Salad and were looking forward to a pile of fried squid... Only three rings of squid and a load of salad. The wine arrived, uncorked (coto de imaz reserva 2012 Rioja) I thought I would have a treat just shy of £40 a bottle. I can get a case for that much and what was I drinking? The open bottle was put on the table in front of me; no offer to taste, not pored out for me, no top ups during the meal. Neither was there any attempt to clear empty glasses, and we had to catch the eye of passing waiting staff to order more drinks.Well, I could go on. The staff seemed very naive, and there was undoubtedly no leadership. We paid and went to leave, at least expecting a "Good night sir/madame"... FORGET IT; absolutely no eye contact, we were ignored. So in summary, to the Owners/Management at the Blacksmiths Loft: You have a lot of work to do on your presentation and interaction with customers. The overall customer experience was extremely poor. You may think you are catering for the Saturday night crowd but when a family arrive to celebrate a special occasion, (mothers day) at least make an effort. A skilled waiter/waitress would make small talk with their tables they are responsible for

    • Value
    • Service
    • Food
6  Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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