Clean and comfortable airport hotel. The inside part is really impressive. Ideally situated for the North Terminal, but really easy to get to the South Terminal too. Good quality WiFi was an unexpected bonus.More
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Clean and comfortable airport hotel. The inside part is really impressive. Ideally situated for the North Terminal, but really easy to get to the South Terminal too. Good quality WiFi was an unexpected bonus.MoreShow less
Bonjour James R,
Thank you posting fantastic comments relating to your most recent stay at the hotel.
It gives me a pleasure to know that you found your room well appointed and you enjoyed our location with direct access to the North Terminal via a fully covered walkway.
We are looking forward to welcoming you back to Sofitel London Gatwick in the near future and we hope for that any upcoming visit will be as pleasant as the previous one!
Just a quick review for the hotel
From arrival the service is excellent at this hotel, informative, quick and simple check in to a warm welcome from service staff
Rooms are amazing, clean, pillows and bed very comfortable and no external noise coming in
Special mention for Jagan in the lobby bar, he's quick and his customer service is far better than some others, he was always pleasant and chatted nicely just the right amount of time
Really nice guy
I am absolutely delighted to read your comments relating to your recent stay.
It is a delight to learn that Jagan exceeded your expectation by efficient and attentive service, I have shared your review with our team as I am sure that all Ambassadors will very much encouraged by your appreciative comments.
Thank you for your loyalty and we are looking forward to welcoming you back to Sofitel London Gatwick in the near future.
This hotel is a very short walk from Gatwick airport check-in, brilliant for that early morning flight. The staff are excellent and the room was very comfortable. The bar was expensive but good.
The deal with car parking for the week was good and very efficient; not cheap but worth the cost
Thank you very much for sharing a review of your recent stay here at Sofitel London Gatwick
I am delighted that you were able to take full advantage of our excellent location, with direct access to North Terminal via a covered walkway we really are perfect choice for all travellers from Gatwick. Most of our guests find the Park and Fly package extremely good and convenient and it is great to see you did also.
We truly valued your patronage with our Hotel and we are looking forward to welcoming you back on your next travel.
Lovely beds and pillows, spotlessly clean. It's my favourite business hotel. Very reasonable rates and you can negotiate. Breakfast is fabulous too.
Few restaurants offering different types of food or M&S at south terminal provides a good alternative.
Super courteous staff.
Thank you for taking the time to share your fantastic feedback regarding your stay at the Sofitel London Gatwick.
I am delighted to learn that you enjoyed your visit and you were overall satisfied with the services and amenities that we provide. It is very good to read that you found our Ambassadors to be helpful and efficient, I will personally pass your praises and share your review with the Team. I am also grateful to read you found our beds comfortable.
I am pleased that you have chosen our hotel for your accommodation whilst flying out from Gatwick and I hope to welcome your return in the future.
We stayed at this hotel the night prior to our flight. Excellent check in and out. Well appointed rooms with great air conditioning, sound proofing and comfortable beds. We enjoyed a delicious meal in The Urban Cafe. The hotel is conveniently situated for Gatwick North Terminal which is accessed via a short connecting walkway. Upon our return we used one of their "day hire" rooms which was also great.
Only four stars have been awarded in this review as we found the cocktails in the bar to be over priced and weak. Maintenance work around the open plan foyer of the hotel and in one of their bars distracted from the convivial ambiance which one would normally expect.
However we would definitely use this hotel again and highly recommend.
Thank you very much for taking the time to leave us a review of your recent stay here at Sofitel London Gatwick.
It is wonderful to learn that you had a smooth and efficient check-in which enabled you to settle in your room and relax prior to your holidays. We do indeed provide a 'day room' rate which can be booked directly with the hotel to ensure the room will be ready upon an early arrival; it is good to hear that you found this offer convenient for your travels.
Thank you again for choosing the Sofitel London Gatwick ,we look forward to welcoming you back in the near future.
We stayed here for 1 night and our stay here was amazing. The service at the bar was outstanding, especially from Donatas. He was friendly, very nice and made our stay here enjoyable. Also, the check in was very efficient and smooth
Thank you for posting fantastic comments relating to your most recent stay at the hotel.
The excellent Customer Service is critical in our business therefore it is a delight to learn of such a wonderful feedback. I will share your review with my Ambassadors, special thank you to Donatas, and praise them for the great service they provide on daily basis!
We are looking forward to welcoming you back to Sofitel London Gatwick in the near future !