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“Average meals let down by sticky tables.”

Giraffe - Basingstoke
Ranked #176 of 263 Restaurants in Basingstoke
Price range: US$1 - US$66
Cuisines: International
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Restaurant details
Dining options: Breakfast, After-hours, Reservations
Description: Freshly cooked food for everyone served to the sound of great music - guaranteed to make you feel good!
Reviewed 17 April 2018

The food was ok, but the table top was sticky and we were told it's the varnish used! The ice dispenser could do woth some instructions, too.

Thank MartinMGB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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41 - 45 of 366 reviews

Reviewed 16 April 2018

If self service station style operations float your boat, go. You'll need to order EVERYTHING at the bar yourself, and the chance of a handmade cocktail is now gone - they are dispensed en masse, making the mixologist completely redundant. The chips were barely blanched and many starters seem now to come with a cheap sweet chilli dip. I understand this is a trial. This is not Harry Ramsdens and unless the decision is reviewed, I believe the brand will die. Awful.

    • Value
    • Service
    • Food
Thank Kate W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GiraffeConcept, Guest Relations Manager at Giraffe - Basingstoke, responded to this reviewResponded 3 July 2018

Hi Kate, thanks for leaving feedback, it is always really appreciated. We have taken your feedback as well as other guests’ views on the changes we’ve made at Basingstoke, and it is clear that when you visit a Giraffe having full table service is important to you. As a result, we have now changed this restaurant back to offer full waiter service, as before the change.

We would like to wholeheartedly apologise that your previous visit wasn’t up to scratch, and we would love for you to visit again so we could get your views. If you do choose to please do let us know by either leaving a comment on here, or emailing us at contact@giraffe.net, as we want to make sure we’ve got it 100% right!!

Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2018 via mobile

Visited for lunch. Sad to say it's gone down hill! More like a cafe at a service station. Cheap refill do it yourself drinks... You queue for everything now. Childs food disaster sent sausages back twice due to being cooked they were brick hard at ends... waited 20 mins one small childs dessert. Staff friendly but this isn't a place for a nice meal. No more visits for us

Thank chell_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2018 via mobile

Having never been to Giraffe before I didn't know what to expect but we left pretty happy with our lunch. Admittedly 3 things off the menu but it didn't worry us too much as what we had was fine. The waiter who served us was very polite & explained what we had to do. Tasty food for a reasonable price.

Thank Frankiesue62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2018 via mobile

Took my daughter and daughter in law and two granddaughters to lunch. The grandchildren were given a children’s pack when we sat down, and although service was prompt they enjoyed the colouring. Food was excellent and the icing on the cake was a bill of £36 for five of us. Excellent meal enjoyed by all.

Thank Janet F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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