Stayed here for one night for a surprise party held in the bar area.
From the moment we arrived we were not made welcome and the landlady couldn't have made it clearer she did not want to hold this event, consequently didn't seem to want us there!
No smiles, snappy answers, when we asked where the rooms were we were told with a pointed finger 'over there!' Not the friendliness of welcomes. we felt ignored when we tried to order a drink as we were not regulars. During the evening there were additional staff behind the bar who were very good and friendly.
Buffet was good as was breakfast, just a shame the landlady was so negative towards our party and on occasion was quite rude. A lot of effort was made by my niece and a lot of money was passed over the bar. Plus we took 5 of the 6 rooms! Unfortunately the landlady reduced the service score to 2 out of 5
Our room was small with metal framed beds. Wall mirror was right beside the bed, could be better placed so you could get to it properly. No toiletries in the small shower. Fan didn't always switch off automatically. Couldn't find a hairdryer in any of the drawers in room 1, can't open the curtains to this room as looks onto the car park. Would suggest choosing an upstairs room if you decide to stay. Also watch the small step into the room, especially when there is no light. Rooms badly need updating but i undestand the cost is reasonable compared to staying in MK and the bedding was clean. Lovely location and has masses of potential if the relatively new owners can make improvements to the rooms and the service.
- Official Description (provided by the hotel):
- Under new management since November 2013.Nestled in the picturesque Buckinghamshire countryside, the Shoulder of Mutton prides itself on it’s friendly atmosphere, fine selection of real ales, beers, wines and home cooked pub meals. Whether you’re dropping in for a quick bite, a drink, a relaxing meal, or staying with us for a little longer, you can be sure of a warm friendly welcome from Pauline, Irene, Dave and Paul. ... more less
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