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16 - 21 of 728 reviews
Reviewed 15 June 2018 via mobile

Just returned from a night away. We had a great time food was lovely, staff were friendly and very willing to make your stay he best it could be.

My only improvement would be if the rooms had air con, the touch of a fan in the room was great. But the room got very hot!


Money well spent thank you

Stayed: June 2018, travelled as a couple
Thank karl l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2018 via mobile

Just returned from a fabulous night away at the Barton Grange.
The hotel itself is beautiful and has a great outdoor area, perfect for a nice drink in the sun.
The rooms are very clean and very nice. Having sky tv was an added bonus.
A complementary milk fridge is located on each floor, enabling you to have cold, fresh milk when needed, a great touch!
The food is delicious and sourced locally.
All food and drink was reasonable priced, making our stay a real value for money.
Service is excellent. The receptionist, Rebecca was friendly, informative and very welcoming.
My only negative would be that we were next to the lift, which made noise that could be heard from our room, causing a little sleep disruption.
We will definitely be returning to the property but will request a different room.

Stayed: June 2018, travelled as a couple
Thank Ac882015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathryn W, Front Office Manager at Barton Grange Hotel, responded to this reviewResponded 29 June 2018

Dear Ac882015

Thank you for your five star review! We are very lucky to have the Barton Grange Landscapes and Garden Centre looking after our gardens, with the weather we've been having its great to read that you managed to enjoy a delicious meal and drinks in them! Rebecca was delighted to read the comments about her, next time you come to stay again please call ahead and we will ensure we allocate you a different room.

Best wishes
Cathryn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2018 via mobile

This place is fantastic, stayed here for my parents ruby wedding anniversary and we all loved it. The staff are amazing and are so happy in their work and cannot do enough for you. Everyone from the reception team, breakfast team and Walled Garden restaurant goes out of their way to make you feel comfortable and relaxed. The rooms are spacious and I love the idea of fresh milk, beats the UHT milk you normally get in hotels, what a unique clever idea. The hotel has everything you want for a nice relaxing stay. Thanks again for a brilliant stay.

Stayed: June 2018, travelled with family
1  Thank Craig P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathryn W, Front Office Manager at Barton Grange Hotel, responded to this reviewResponded 7 June 2018

Craig P

Thank you for such a fantastic review! We pride ourselves on our attention to detail, like the fresh milk and delivering outstanding customer service to make sure all our guests fell comfortable and relaxed during their stay!
Thank you once again and we look forward to seeing you again soon

Best Wishes
Cathryn

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Reviewed 4 June 2018 via mobile

Lovely weekend, superb food, Greta staff.
The only reason I didn't give the Barton Grange 5 stars was the breakfast Buffet...much nicer to have a plated breakfast. I have never stayed at any hotel that manages to turn out a breakfast buffet, where everything is evenly cooked, hot and delicious. Barton Grange was no different..with partly cooked bacon, cold fried eggs and dried up food keeping warm.
Come on BG step it up, plated breakfast..is needed.
Food in the evening is superb, value really good, no complaints there.

Stayed: May 2018, travelled as a couple
Thank Karen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathryn W, Front Office Manager at Barton Grange Hotel, responded to this reviewResponded 7 June 2018

Karen H

Its lovely to read that you had a great weekend stay with us and enjoyed our Friday Fizz offer which includes a three course dinner in the Walled Garden Restaurant. Thank you for your feedback about breakfast have been shared with our Food an Beverage Manager and we will address how we can improve our buffet breakfasts.

We look forward to welcoming you back to Barton Grange soon!

Kind regards
Cathryn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2018 via mobile

Had a few hiccups with the rooms, we booked and requested the lodges but upon check in was allocated rooms in the hotel without any prior notice, and on seperate floors from the rest of our group, so wasnt initially pleased but the service and the prompt and courteous manner that Natalie sorted this out for us with, we was really pleased, she truely is an asset to the hotel, and did her best to make sure our stay was made as best as she could despite the circumstances, so thank you Natalie! and we would definately return primarily due to the freindly service we received from her.
Rooms are comfortable, duvet covers could do with being a bit more plump as was very thin and ours was torn at the end seam, tea coffee and esspresso machine in the room, tv with sky,
Fresh milk tubs and ice cubes on each floor was very handy!
Bathrooms clean and had nessecities,
Would recommend the second floor king bedrooms,
Pool was a little cold but nice enough for a little swim, changing rooms was one shower and locker room but again accommodating for the use of the pool.
Sauna was lovely also, would not say its a spa but nice enough for a short use.
Dinner arrived very late for us and not many vegetarian options but was fresh tasting, and the young staff in the restaurant again were very courteous and polite,
Breakfast was lovely,with a basic spread of breads, cereals, hot foods, fresh fruits and again freindly staff,
Would definately recommend this hotel for a quick nights stay. The freindly and welcoming staff really do make this hotel a delight! And again thanks to natalie at check in for accomodating us,

Stayed: May 2018, travelled with family
Thank MaeS B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cathryn w, Front Office Manager at Barton Grange Hotel, responded to this reviewResponded 31 May 2018

Dear MaeS B

I'm sorry to read about the hiccups with regards to your rooms but so pleased to read how happy you were with the manner in which Natalie resolved the issue. Your kind comments were a pleasure to share with Natalie and the team. I have asked our Housekeeping team and maintenance to check all bedding and the pool temperature to ensure that everything is up to scratch.

Thank you for your kind reviews about our food offering and polite serviced received in the Walled Garden our chefs and service team work very hard to deliver great standards.

We look forward to welcoming you back to Barton Grange Hotel in the near future

Best wishes
Cathryn

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