The children like the ice cream area, so we decided to. Have our meal there. The staff are friendly, quick with serving drinks, taking orders etc. Pizza Hut have a new menu, very American, more pizza then the previous pizza / pasta Italian menu, also the table condiments of the chilli flakes and hard cheese have gone.
The salad bar was well stocked, the drinks refills were filled up promptly. However my husbands large pizza came out totally the wrong order!! They dumped it on our table and quickly cooked another pizza, however it had a cream chese style base and and the doh was not cooked, so thy put it in the oven again, this resulted in a dry toppings, frazzled spinach etc, not very spiriting.
They apologised, hubby ate his pizza while the children we're eating desert!! He left some of it as it was now getting late. As an apology the staff insisted that we took the pizza cooked by mistake and the rushed, frazzled pizza home. We obliged, but dumped it as soon as we got home, no real apology, just an explanation that the pizza doh was raw due to the cream cheese that my hubby had ordered, it was kinda a blame on him, so he wanted the correct order, to eat with the family and cooked well.... Daft man!! I'm sorry Pizza Hut please don't start to blame customers for ordering "off the peg" menu items.
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