We have very mixed feelings after our visit to Novotel Bordeaux Lac.
We arrived in the hotel but our rooms were not ready. Kind of them to give us 2 free drinks between 7 guests whilst we waited.
When we got in to our rooms, we were delighted with the balloons, cakes and birthday banner that the staff had put in the room for our son’s 10th birthday! Thank you!
The room was clean and cosy.
We went for a swim in the pool which was refreshing on a hot day. The children enjoyed the table tennis too.
We enjoyed a late lunch - cheese and meat boards with frites. Yummy. The drinks were lovely too.
We booked a table in the restaurant which was a bit of a mistake. It had the potential to be great but wasn’t.
The children all had the kid’s menu - chips or veg. One child got the wrong meal but we bought another as it may have been a language misunderstanding.
There weren’t many vegetarian options on the menu and as my meal didn’t ever arrive, I can’t tell you if it was good.
Some of the food was very late arriving. One adult had finished his meal before his chips arrived for example.
The hotel was very busy because of the football so perhaps that was why.
The staff were lovely. Very friendly and smiley.
The room was comfortable and the breakfast (e18 per person) was great. There was no rush which we enjoyed.
A quick check-out and filled our bottles with sparkling & still water which is available freely, which was a nice touch