My stay at Campanile Bordeaux Le Lac was nothing short of a nightmare. The room I was given was incredibly small and cramped, with a constant, unpleasant smell of mold and dampness. To make matters worse, the room was freezing cold with minimal heating, making it nearly impossible to get comfortable.
The state of cleanliness was appalling. There was dog urine on the floor near my bed, which was absolutely disgusting and showed a complete lack of proper cleaning. The entire room felt unkempt and neglected, with a generally rundown atmosphere.
As if that wasn’t bad enough, there was a persistent banging sound that echoed through the room at random times, making it hard to relax or get any sleep. The promised free Wi-Fi was nonexistent, which added to the frustration, especially since it was one of the reasons I booked the hotel.
When I tried to address these serious issues with the staff, they were rude, dismissive, and completely unprofessional. Their unwillingness to help or even acknowledge the problems only made the situation worse.
The food at the hotel was also a disaster—underprepared and almost inedible. Overall, Campanile Bordeaux Le Lac was an awful experience. From the filthy, freezing room to the unhelpful staff, I cannot recommend this place to anyone. Avoid this hotel at all costs.