Spent 3 nights at this hotel situated by the Bordeaux Lac. From the moment I arrived, I found the staff extremely friendly and took the time to explain how to get to the centre of the City using the frequent tram service. The room was clean and a comfortable bed. The bathroom was very clean, well appointed with a hairdryer and and soap. The buffet style breakfast bar was well stocked with hot and cold foods. Had two evening dinners all well cooked and enjoyable. The hotel is not 5 star but the staff could not do enough to ensure the stay was a pleasant one. I would certainly return.