Really well located simple to find from Bordeaux airport
Very clean rooms & staff were very helpful
Only comment no outside terrace on a very hot night
Good selection at breakfast and would definitely use again
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Sarah B
Premier inn style hotel in Bordeaux
Review of Le Provençal
Reviewed 3 Aug 2018via mobile
Couldn't fault the hotel. It was functional, basic, the rooms were small. Staff spoke English and were able to facilitate us with a cot. The breakfast was good, great selection of hot and cold food until 10am. It's in Bordeaux Lac area, which seems like a business district, not much around but hotels and the lake itself.
Date of stay: August 2018Trip type: Travelled with family
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Reviews (389)
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carolynj390
Glasgow, United Kingdom
51
via mobile
Date of stay: April 2018
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ReceptionduProvencal, Responsable réception at Le Provencal, responded to this reviewResponded 5 May 2018
Good afternoon sir,
It's a real pleasure for us to read your comment. We try to offer the best for our clients.That's why, about the outside terrace, we are studying this possibility. In fact, it would be better to take a drink or have dinner outside when it's very hot.
We hope seing you soon
Hotel Staff
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
peapodvayrac
Vayrac
144
via mobile
Spent 3 nights at this hotel situated by the Bordeaux Lac. From the moment I arrived, I found the staff extremely friendly and took the time to explain how to get to the centre of the City using the frequent tram service. The room was clean and a comfortable bed. The bathroom was very clean, well appointed with a hairdryer and and soap. The buffet style breakfast bar was well stocked with hot and cold foods. Had two evening dinners all well cooked and enjoyable. The hotel is not 5 star but the staff could not do enough to ensure the stay was a pleasant one. I would certainly return.
Date of stay: March 2018
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ReceptionduProvencal, Responsable réception at Le Provencal, responded to this reviewResponded 26 March 2018
Hi sir,
It's a real pleasure reading your comment. Indeed, we try to offer to our clients all the services that they need, including explanations about restaurants and bars around, the way to get the center etc.
We hope seeing you soon at the hotel
Thank you very much for you write
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dominic O
Ormskirk, United Kingdom
6113
via mobile
Stayed the night for 55€, room was on offer apparently from 100€! It was good. Lady on reception spoke English and gave me directions to restaurants out the door and left 30 metres away there are three
Date of stay: February 2018
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ReceptionduProvencal, Responsable réception at Le Provencal, responded to this reviewResponded 26 March 2018
Hi sir,
Thank you for your comment. We hope seing you soon at the hotel. It's always a pleasure
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
suzy814
Morristown, New Jersey
6131
via mobile
It’s in a good location. Easy to get to. The room is super small but it has everything you’d need to make a stop for a night. I definitely wouldn’t stay there more than one day. It literally has a bed, a tv, and a bathroom. It’s pretty clean — the shower looked a little worn but the beds were comfortable and clean.
Date of stay: January 2018
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ReceptionduProvencal, Responsable réception at Le Provencal, responded to this reviewResponded 26 March 2018
Hi,
It's a pleasure to read you sir. Indeed we need some coments like that in order to refurbish the hotel. We appreciate the fact that in general it was a good indwelling for you
We hope you will come back !
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
LINDA J
276
via mobile
We attended a wedding nearby and Le Provençal was listed as a recommended hotel by the family. We stayed for 2 nights and found it very comfortable and clean with everything that we needed for our stay.
The staff was very kind and helpful. We are English speakers and the bilingual capabilities of those who were on duty made the stay even more pleasant.
The breakfast was very good with many choices.
I would stay there again if ever in the area.
Date of stay: September 2017
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.