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Adventure629019

Very good trandit hotel

Review of Le Provençal
4.0 of 5 bubblesReviewed 25 Sept 2018via mobile
Arrived Monday afternoon after pre booking a suite. Hotel fully booked. Reception friendly and efficient. Suite turned out to be an enlarged handicapped room. Very comfortable bed and good size bathroom, as you would expect.
Ordered some champagne as an appetizer on the front terrace in the late afternoon sun; lovely!
Dinner was ok but maybe going with the daily menu wasn’t our best choice. Preparation was very good and the meal was tasty with a starter and a dessert buffet of very good quality.
Slept very well, very good beds, one of the main requirements of a hotel, and had breakfast with a surprisingly good breakfast buffet, the best we had in France outside of 4 and 5*!
All in all a very good experience and heartily recommended. If we come back this way, le Provencal will be our hotel of choice!
Date of stay: September 2018
Trip type: Travelled as a couple
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7 - 12 of 389 reviews
Reviewed 4 August 2018 via mobile

Couldn't fault the hotel. It was functional, basic, the rooms were small. Staff spoke English and were able to facilitate us with a cot. The breakfast was good, great selection of hot and cold food until 10am. It's in Bordeaux Lac area, which seems like a business district, not much around but hotels and the lake itself.

Date of stay: August 2018
Trip type: Travelled with family
Thank Sarah B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 April 2018 via mobile

Really well located simple to find from Bordeaux airport
Very clean rooms & staff were very helpful
Only comment no outside terrace on a very hot night
Good selection at breakfast and would definitely use again

Date of stay: April 2018
Trip type: Travelled as a couple
Thank carolynj390
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ReceptionduProvencal, Responsable réception at Le Provencal, responded to this reviewResponded 5 May 2018

Good afternoon sir,

It's a real pleasure for us to read your comment. We try to offer the best for our clients.That's why, about the outside terrace, we are studying this possibility. In fact, it would be better to take a drink or have dinner outside when it's very hot.

We hope seing you soon

Hotel Staff

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Reviewed 11 March 2018 via mobile

Spent 3 nights at this hotel situated by the Bordeaux Lac. From the moment I arrived, I found the staff extremely friendly and took the time to explain how to get to the centre of the City using the frequent tram service. The room was clean and a comfortable bed. The bathroom was very clean, well appointed with a hairdryer and and soap. The buffet style breakfast bar was well stocked with hot and cold foods. Had two evening dinners all well cooked and enjoyable. The hotel is not 5 star but the staff could not do enough to ensure the stay was a pleasant one. I would certainly return.

Date of stay: March 2018
Trip type: Travelled solo
1  Thank peapodvayrac
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ReceptionduProvencal, Responsable réception at Le Provencal, responded to this reviewResponded 26 March 2018

Hi sir,
It's a real pleasure reading your comment. Indeed, we try to offer to our clients all the services that they need, including explanations about restaurants and bars around, the way to get the center etc.

We hope seeing you soon at the hotel

Thank you very much for you write

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Reviewed 2 February 2018 via mobile

Stayed the night for 55€, room was on offer apparently from 100€! It was good. Lady on reception spoke English and gave me directions to restaurants out the door and left 30 metres away there are three

Date of stay: February 2018
Trip type: Travelled solo
Thank Dominic O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ReceptionduProvencal, Responsable réception at Le Provencal, responded to this reviewResponded 26 March 2018

Hi sir,
Thank you for your comment. We hope seing you soon at the hotel. It's always a pleasure

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Reviewed 10 January 2018 via mobile

It’s in a good location. Easy to get to. The room is super small but it has everything you’d need to make a stop for a night. I definitely wouldn’t stay there more than one day. It literally has a bed, a tv, and a bathroom. It’s pretty clean — the shower looked a little worn but the beds were comfortable and clean.

Date of stay: January 2018
Trip type: Travelled with family
Thank suzy814
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ReceptionduProvencal, Responsable réception at Le Provencal, responded to this reviewResponded 26 March 2018

Hi,
It's a pleasure to read you sir. Indeed we need some coments like that in order to refurbish the hotel. We appreciate the fact that in general it was a good indwelling for you
We hope you will come back !

Report response as inappropriate
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