The hotel is really charming, very nice rooms, clean and totally confortable. Well located and by far one of the best things the service, very carefull. I totally recommend staying at this hotel, I had a great stay with my couple.More
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The hotel is really charming, very nice rooms, clean and totally confortable. Well located and by far one of the best things the service, very carefull. I totally recommend staying at this hotel, I had a great stay with my couple.MoreShow less
We are really glad you enjoyed your stay in our hotel, and we thank you for taking time to share your experience!
In the hope to welcome you again
Good trip advisor recommendations generally but honestly we could not recommend. The hotel and room were charming, just not the staff. Grudging assistance and a really odd vibe. Please be aware that there is no lift and the top floor is 4 flights up. If you have issues with heavy luggage or climbing stairs, you're on your own. The room was spacious and the bath recently redone. Close to Biarritz central. Noisy with open windows.Great patisserie down the street. Wonderful restaurant Les Terrasses 10 minute walk. Would never recommend this hotel. Very unwelcoming.
We stayed only for a couple of nights but it was a very pleasant stay overall. Cute rooms, nicely decorated common spaces and super clean! Within walking distances from anything you would want to visit whilst you stay in Biarritz and only a short taxi ride from airport and nearby towns. If you manage to get a room - book it instantly and you won't regret it!
Close to the action of many restaurants and bars. Close to market hall but tucked in a quite street. Walking distance to beach. All this topped with being in a hotel that has the historique ambiance of Biarritz. Personnel friendly and helpful too. Had a slight air conditionning problem but fortunately wasn't such a hot few days. Third stay in this hotel and would always return and recommend it.
We are really glad you enjoyed your stay in our hotel and we thank you for taking the time to leave this nice comment.
In the hope to see you again
With best regards
We popped to Biarritz for a mini break and had such a good time. The hotel was exactly what we needed, full of charm, friendly, young staff, nice room and breakfast. Super close to the centre and beach, without being to close to all the big hotels, felt very local.
Very pretty and quaint building in excellent location, close to the market and all the cool little bars and restaurants which are only a 5 minute's walk away. I didn't spend any time in the communal areas however our room was clean, spacious and simply but elegantly furnished. We had originally booked a garden level room, however on arrival there appeared to be some sort of mix up and we were allocated a room upstairs - a "better" room. Alas this room happened to be on the corner of the building so we had noise coming from a small (but busy) intersection right outside. The weather was pleasant and not too hot so we (somewhat naively) left our windows open at night for fresh air - and endured many hours of noisy scooters and people wandering home from the pub! I'd still give it four stars though - based on its location, the pretty and quaint room and helpful staff on reception - I suspect we were just unlucky and had the noisiest room!
Thank you to taking time to give your opinion.
We have upgraded you in a “comfort room with balcony”.
Concerning the noise, we have to explain you :
First of all, during your stay, there was a special event in Biarritz “wheels and waves” which is a meeting for bikers.
Secondly, to get some fresh air, you could put the air-conditioning on instead of opening windows.
Because our rooms are equipped with double glazing so you could enjoy calm and tranquillity.
You will know for your next visit
Thank you for your stay.