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All reviewsacross the riverswimming poolgood sizefree tea coffeefree wifian overnight stayminute walk from the hotelsouthern francefabulous locationexcellent staythere is no air conditioningnext morningrecommend this hotelstayed here for nightsen routehotel is locatedsurrounding area
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Reviewed 21 July 2017 via mobile

The location of the hotel and the free parking are the only positive notes. The concept behind the 'Styles' hotels is being budget friendly and stylish. Unfortunately the hotel scores mediocre on both. Also I think the hotel is in need of improvement, due to a lack of air conditioning and accessibility for less mobile people.
The elevator takes you to your floor, you'd think, but after the elevator there are still some stairs to take. The rooms are quite hot do to no air conditioning (known at booking). The breakfast fell a little short compared to other Ibis (accor) hotels. Worst coffee I've had! The fruit salad tasted "fresh" out of a can.
To end on a positive note: the view from our room's balcony was great! (1st floor)

Stayed: July 2017, travelled as a couple
Thank Dries V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisStylesChinon, Assistant Manager at Ibis Styles Chinon, responded to this reviewResponded 23 July 2017

Good afternoon,

Thank you for taking the time to tell us about your experience at the ibis Styles Chinon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
Alice DELAFOND
Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2017

The hotel is located across the river from Chinon, in a park-like, residential, quiet zone. One side of the hotel faces the town and provides an impressive view of the Chateau, both day and night. Parking is free. It is about a 15 minute walk from the hotel, down to the river, and over the bridge. The staff is very professional and attentive. Our room was a good size, clean and had a small balcony, Everything worked well--TV, wi-fi, etc. Breakfast was good and included with the room. This is a great choice when you visit Chinon and the area, especially if you can get a room with a view.

  • Stayed: May 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Stafford_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisStylesChinon, Assistant Manager at Ibis Styles Chinon, responded to this reviewResponded 30 June 2017

Hello,

Thank you very much for your great comment following your stay at ibis Styles Chinon.

We really enjoy having this kind of feedback and I will for sure transmit your compliments to our teams.

I hope to see you again in Chinon.

Best regards,
Alice DELAFOND
Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2017

I think we must have misunderstood what "style" meant and still confused because we have stayed in Ibis hotels before and have been totally satisfied with our experience.
The hotel is in a pleasant situation and that is the only thing that I can say which is positive. The room was too small to be comfortable for a three night stay. The food in the restaurant was ,at best mediocre.
The only members of staff who were pleasant were the cleaning staff and they were a delight. The reception and particularly the restaurant staff must not have been informed that they worked in the hospitality industry. May I suggest an intense course of training. We will stay in Chinon again but not at the Ibis Style.

Stayed: June 2017
Thank fredCheadleCheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisStylesChinon, Assistant Manager at Ibis Styles Chinon, responded to this reviewResponded 30 June 2017

Hello,

Thank you for your comment following your stay at ibis Styles.
I regret that you did not enjoy your stay with us.
I talked to all our staff and told them that satisfaction of our guests is our number one onjective. I am really sorry that this was not the case for you.
Please receive all my apologies.
Best regards,
Alice DELAFOND
Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2017 via mobile

En route call from hotel saying no hot water for 24 hours and we had to cancel reservation. Unfortunately called when driving and receptionist had limited English and our French sluggish! Well done for calling but it would have been good to being given alternative in area. As a result difficult couple of hours searching for somewhere and inevitably ended up as late afternoon being ripped off in Saumur! Anyway still believe in Ibis hotels as consistent

Stayed: May 2017, travelled as a couple
Thank Tony2710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2017

One of the better Ibis styles hotels, with a restaurant for evening meals. Not all that easy to find when you first arrive in Chinon, so could be better signposted in the town. Newish hotel, so modern and clean with lovely grounds. Very helpful staff at reception.

  • Stayed: May 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank 934ivanj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisStylesChinon, Assistant Manager at Ibis Styles Chinon, responded to this reviewResponded 11 May 2017

Hello,

Thank you for taking time to write a comment following your stay at ibis Styles Chinon.

We appreciate having your feedback and will share it with our teams.

I hope to see you again,
Best regards,
Alice DELAFOND
Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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