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“Sub Standard for a 4 * Hotel”

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Hotel Palazzu U Domu
Ranked #12 of 28 Hotels in Ajaccio
Reviewed 3 September 2017

While the staff a very kind and the location is decent, this hotel is not up to the quality anticipated for the price. We were checked into a room without a shower closure and when we complained the apparent manager was less than apologetic. We were eventually shown and given another room. Another minus, we had been confirmed that parking was available at the time of booking. The day before we we were due to arrive we received word parking would cost an additional 25 Euro. Poor form.

Overall a disappointment.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Figbelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 297 reviews

Reviewed 19 June 2017 via mobile

We arrived at the hotel by car. And had an incredible experience. The hotel is located on a charming but very small street. We wondered how difficult it would be to unload and park. The staff were waiting at the entry, and they jumped into action. They had us stop, unload, and then they parked the car in a space across from the hotel (and they paid for parking for a day), all in 2 minutes flat. And with big smiles.
The Reception desk was equally efficient and helpful. Maps, information, suggestions, and tons of friendliness. Then we got to our room: a wow! It overlooked the lovely central courtyard/restaurant and was perfectly done. Immaculate, tastefully decorated, and remarkably comfortable. They have the traditional French separation of toilet room and bath (both perfect). The bed was new and firm. The shower was strong and warm. All good.
And for the rest of the stay, we had guardian angels both at the desk and in the porters, continually checking to make sure that all our needs were met.
This hotel was formerly the private residence of one of Napoleon's cousins, and the service conveys that elegant legacy of this historic Corsican city.

Stayed: June 2017, travelled as a couple
1  Thank Philafellow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2017 via mobile

The hotel is very average though very well located. The staff is pleasant but need better training. My stay was paid for since I was travelling in a group. Despite that they insisted on a security and took 100 euros off my debit card. I have called them and spoken to a person at the reception by the name of Roger who promised to revert to me and even took my email ID. Its two days now and no revert. That speaks of very poor management .
The breakfast was nothing to write home about.
Poor selection of tv programs. Do not cater to international travelers.
Very poorly designed side tables at the bedside.

Stayed: May 2017, travelled with friends
1  Thank HolidayAdvisorIndia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2017 via mobile

Nice hotel, stuff very helpful. We took comfort room and it's spacious, very clean. Hotel has wi-fi but beakfast is not included and cost 35€ per person. Realy too much!! Hotel hasn't its own parking but the receptionst gave us first parking place in front of the hotel that is occupied for taxies. Great gesture!!

Stayed: April 2017, travelled as a couple
Thank snegro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2016 via mobile

Located in the historic center and it is ideal for shopping, restaurants and sightseeing. The room was very dark, more light is needed. Not charming at all but the room was big and the bathroom very nice. Breakfast good.

Stayed: October 2016, travelled as a couple
Thank HHK131313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Palazzu U Domu

Address: 17 rue Bonaparte, 20000 Ajaccio, Communaute d'Agglomeration du Pays Ajaccien, Corsica, France
Region: France > Corsica > Corse-du-Sud > Communaute d'Agglomeration du Pays Ajaccien > Ajaccio
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#4 Luxury Hotel in Ajaccio
Price Range: RM678 - RM1,207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Palazzu U Domu 4*
Number of rooms: 45
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Also Known As:
Palazzu u Domu Ajaccio

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