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“Beautiful hotel, wonderful service”

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Renaissance Paris Arc de Triomphe Hotel
Ranked #169 of 1,803 Hotels in Paris
Certificate of Excellence
GreenLeadersSilver level
Reviewed 15 April 2012

This 3 year old hotel is the epitome of contemporary style and warm and caring service. It has a hip vibe without the snob appeal. We were welcomed back each time we entered. The concierges met us with a smile and were eager to help in any way they could.
Our guest room was spacious, immaculate and beautifully decorated. The crisp white linens on the dreamy king-sized bed, cool bathroom, and terrace contributed to the feeling of comfortable luxury.
The buffet breakfast was outstanding, including meats, eggs, fruit, cereals, yogurts, breads and pastries. The hostess remembered, after the first day, my husband's coffee preference and presented it to him with a smile each morning. On our last night, I had the most incredible macarron, with fresh cream and fresh raspberries! Still dreaming of that!
We will be back!

  • Stayed: April 2012, travelled as a couple
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Thank JillWEvergreen_CO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,057 - 1,061 of 1,589 reviews

Reviewed 13 April 2012

Easter weekend, very crowded in Paris. I had never been to Paris and wanted to be close to the action, two queen beds because of kids, plus feel safe at all times. The Renaissance did all that!

The hotel wasn't cheap (I picked a busy weekend so that's my fault), but I just didn't know the area and didn't want to risk it. We went out at night and we were in a great area, just a couple blocks from the Arc which is an absolute must do at night! My family and I always walk, and this location gives safe day travel all the way from the Arc to the Eiffel Tower to the Louvre (a long walk!).

Room Tip: Ask for a non-adjoining room
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  • Stayed: April 2012, travelled with family
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1  Thank Czardemars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2012

Simply amazing, excellent luxurious (but chic) hotel, near to everything. Outstanding service, staff is very enthusiastic and friendly. Rooms nice ad modern!

  • Stayed: April 2012
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Thank Gvanandel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2012

My husband and I stayed at the Renaissance twice in 10 days during our vacation in France and the end of March & the first week of April. The first stay was 5 nights and then we returned for an additional two nights at the end of our trip. I am a Platinum Marriott guest, so this does influence my reviews of Marriott properties because I tend to receive additional perks that may not be included. I will try to point these out.

First, I cannot recommend this hotel enough. The service and friendliness of the front desk staff as well as the navigators (concierge) was top notch. We stopped by the navigator desk at least twice per day for help with directions or restaurant recommendations, and we never had to wait long. They were always happy to help and all spoke fluent English. The staff in the restaurant were also very friendly. We ate breakfast every morning in the restaurant because as a Platinum guest, it was complimentary. They do not have a Concierge Lounge. The buffet had a wide selection of fruits/cereals/breads/yogurts/juices and a hot buffet line. It is exactly the same every day, so if you're there for a while it does tend to get old very quickly. If you have to pay for it, it was about 30 euro for the full buffet, and I would not have paid for it. We did not eat lunch or dinner at the restaurant so I cannot comment on the rest of the food offerings. They do have American coffee but you have to ask for it specifically & it's hit or miss depending on the day. They also had a machine for other coffee drinks but it was frequently in need of attention from the staff to fix it.

The location of this hotel is spectacular. It is about a 3 minute walk to the major Metro stop Charles de Gaulle Etoile which connects to pretty much everything in the city. We used it the entire time we were in Paris, and it was so easy (we are not subway users at home but had virtually no trouble using it). Taxis are very expensive here so I highly recommend the Metro. In the station at the kiosk, buy books of 10 tickets for a significant savings if you plan to be in Paris for a while or have multiple people. You need 1 ticket per person for every trip so they go quickly. Buying in bulk saves you about 5 euros if I remember correctly. It is also about a 3 minute walk to the Arc de Triomphe and another 2 minutes to the Champs Elysee. I was so glad that we chose to stay at the Renaissance rather than the Marriott located on the Ch Elysee. Our street was so peaceful and had a nice pub where we sat and had a beer a couple of days. The CE is packed with people and noise at all hours of the day and night. Because we used points, I had a hard time deciding which hotel to pick. I am so glad that we picked the Renaissance due to the proximity to the Metro stop and the lack of crowds at the end of a tiring day of touring. We are also big walkers so we walked home (at night--very safe) from the Eiffel Tower twice, and from the Louvre area at least 3 times. Each is about a 30 minute walk from the hotel.

We had two different rooms while at the hotel. Our first room was on points with a cash upgrade. It pained me greatly to pay it, but it was the only way to get a room at this hotel during that timeframe.(I do believe that it was worth paying to stay here rather than staying at the Marriott for free). Our room was very nicely sized (would compare to any American hotel room) with ample closet space, a comfortable bed, floor to ceiling windows, and a huge & very modern bathroom. We only had a shower with the dreaded half door. My husband and I had several adventures with the shower because it had both a rainhead and handheld nozzle. When you turn it on, the nozzle immediately engages and shoots water EVERYWHERE. No matter how careful you are, water escapes the shower and leaks onto the floor so don't keep anything close that you don't want to wet. The wifi was quick and reliable and it was also free for us as Platinum guests. I don't remember the cost, but I believe it was pretty high.

Our second room was amazing. They upgraded us to a room on the 8th floor with a terrace and a stunning view of the Eiffel Tower & Arc de Triomphe. Some of our best pictures came from the balcony. Upon arrival, we had a bottle of red & white wine waiting. Every night during our 7 days there, we came back to different candies & trinkets (common to every room I think). We also received 3 larger boxes of candies and book (Platinum gifts I believe) It was a very nice and appreciated touch. I've never stayed at any hotel in the world that gives as many turndown and free gifts. Do not put the Privacy sign on your door! You want to get the stuff!

We ate at two neighborhood restaurants that were recommended by our concierge and were about a 5 min walk. The first is Brasserie Lorraine, and we ate there twice because it is one of the only places open very late. It had very good food, and our service was terrific. Very friendly waiters who spoke English and provided us with English menus. The food was great and could be very expensive or not so bad depending on what you ordered. Their quiche made for a filling late dinner, and the carafe of red wine (13 euro) was really good. We also ate at Del Papa, a tradional Italian restaurant with good food, nice service, English menus, and reasonable prices. I would recommend either restaurant if you want to eat close to the hotel.

In conclusion, I would give this hotel 6 stars. The location is the best, the service was terrific, and the rooms are quiet/large/comfortable. Don't hesitate to stay here and if using points, pick this over the Marriott. You won't be sorry.

Room Tip: Try to get a room with the city skyline view of the Eiffel Tower & Arc de Triomphe
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  • Stayed: April 2012, travelled as a couple
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4  Thank AmyandChuck2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2012

The Renaissance Paris Arc de Triomphe Hotel was all-around excellent. When I was booking the trip, I wasn't sure if my family should stay here as the modern design seemed to suggest that the hotel might put being trendy over providing proper service and my parents can be finnicky. This was definitely not the case as the staff were incredibly friendly, attentive and helpful. When we arrived, they quickly walked us through the check in process and informed us that one of the rooms had been upgraded to a junior suite. Both rooms had small yet lovely balconies, the toiletries provided were excellent and went beyond the usual shampoo, conditioner & lotion and the gym was in excellent condition and provided free water & another free delicious light drink. They also delivered complimentary wine & sweets on our first night and were so helpful in arranging transportation for us. I would highly recommend staying at this hotel.

  • Stayed: March 2012, travelled with family
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1  Thank Kristisk8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Renaissance Paris Arc de Triomphe Hotel

Address: 39 avenue de Wagram, 75017 Paris, France
Region: France > Ile-de-France > Paris > Champs-Elysees
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #169 of 1,803 Hotels in Paris
Price Range: RM1,240 - RM2,286 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Renaissance Paris Arc de Triomphe Hotel 5*
Number of rooms: 118
Official Description (provided by the hotel):
The Renaissance Paris Arc de Triomphe designed by Christian de Portzamparc, is just a few steps away from the famous landmark and Champs-Elysées Avenue. A breathtaking contemporary design, this Arc de Triomphe, Paris hotel's upscale guest rooms and suites are spacious and tastefully decorated and boast the latest in-room technology, including wireless Internet. After a long day of meetings or sightseeing, rejuvenate with a workout in the fitness center. Outstanding among hotels in Arc de Triomphe, Paris, guests can indulge in delightful dining at the Makassar Lounge Restaurant. ... more   less 
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