I'm picky with hotels and I don't give out five stars easily. Plaza Athenee earned it without any doubt.
In looking for a hotel in Paris I narrowed down my choices to the Plaza Athenee, Le Meurice (PA's sister hotel, also part of the Dorchester Collection), or the Four Seasons. At first I had planned to book the Four Seasons, but after looking through the photos on TripAdvisor I did not like their rather dated decore. After visiting the different hotels during my trip I am absolutely thrilled I picked PA.
PA is a much smaller hotel than the Four Seasons. They are located pretty close to one another, but PA feels far more intimate. The lobby at FS was always filled with people when I was there, but PA was more sparsely populated, meaning there was never any waiting in lines. The staff was solely focused on us, which was so nice.
When we first arrived we were upgraded from the junior suite we had booked to a "prestige junior suite." We were shown to our room, and while it was nice, it reeked of cigarette smoke. This turned me off due to my asthma, and I mentioned it to the receptionist who showed us to our room. She said housekeeping would come to spray some air freshener. Before I had time to even talk to my husband about my dismay, the phone rang. It was the front desk manager, apologizing many times for the cigarette smoke (it was a non-smoking room but apparently the previous guests smoked anyway) and said she'd immediately have us moved to a one bedroom suite with no smoke. Talk about fantastic service recovery! This issue could have really turned me off to the hotel; I was spending a lot of money to stay there and I would have been upset about remaining in a cloud of second hand smoke. Instead, we were shown to a wonderful suite without any problems whatsoever.
The decore at PA, like at other Dorchester properties I've stayed in, was classy and traditional without being dowdy. The quality of the furnishings and carpeting in the room was far about the average found in most five star hotels. We were staying at the PA for about 10 days, so we really had the opportunity to enjoy the hotel and the room. It was amazingly quiet even though we overlooked Avenue Montaigne. We never heard a peep of noise -- not even from other guests in the hallway.
Service was exceptional. Everyone in the hotel went out of their way to be extra friendly and helpful. All members of staff greeted us when passing by, but more importantly they genuinely seemed friendly. Although the two main restaurants were closed while we were there for summer holidays, we enjoyed the delicious and high quality breakfast everyday as well as tea service.
After staying at top class hotels all over the hotel, I can honestly say that the PA is one of the finest I've had the pleasure of coming across. Again, I tend to be quick to find fault with hotels, but PA was exceptional in every way. We will absolutely be back soon!
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- Also Known As:
- Plaza Athenee Hotel Paris