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Reviews (1,010)
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Reviewed 18 August 2017

This was our third stay at the Novotel Porte d'Orleans and it continues to be our preferred hotel in Paris.
It is conveniently located if travelling by car (on the peripherique) and also convenient for accessing Paris attractions via the nearby metro station - 20 to 30 minutes.
The rooms are recently refurbished and in very good order.
Staff are friendly and helpful.
Breakfast is very good quality but a little expensive unless you book a B&B rate online.

  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Gordon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stéphane T, General Manager at Novotel Paris 14 Porte d'Orleans, responded to this reviewResponded 26 August 2017

Dear Gordon W,

What a comment !! It is such a pleasure to see that you like our establishment and, moreover, that you come back during your stays in Paris !
You are exactly right regarding the breakfast, if you book it online, the price will be cheaper. Moreover, we have another kinD of breakfast which is the "city breakfast" at the bar, available everyday from 7:00 to 12:00, at the price of 8.30€. Don't hesitate to taste it next time !

Thank you very much for your feedback, and be always welcomed at Novotel Paris 14 Porte d'Orléans,

S.TISON - Site Manager

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Reviewed 18 August 2017 via mobile

Rooms were clean and comfortable. Most of the staff helpful and friendly.The rooms were spacious for families. Only provided with one small water bottle and 2 paper cups for a family. Easy access to Metro and very close to Montpase main train station.

Stayed: July 2017, travelled with family
Thank Thushantha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stéphane T, General Manager at Novotel Paris 14 Porte d'Orleans, responded to this reviewResponded 26 August 2017

Dear Thushantha,

Thank you very much for your feedback. It is such a pleasure to read that you had a good time with us ! In the room, you have one free bottle of water. If you need more, you can ask our barmaid. Then, our reception is opened 24/24h so if you need anything like paper cups, don't hesitate to ask them !

We hope we will welcome you again at Novotel Paris 14 Porte d'Orléans soon,

S.TISON - Site manager

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Reviewed 1 August 2017

Stayed here on the first night of a 14 day tour of Paris. Staff were friendly and helpful and the rooms were large and had most things you could wish for. Were able to view the sponsors parade for the last stage of the a Tour de France from our bedroom window. Set dinner was good as was the breakfast. Wifi was good. Had a fridge, tea and coffee making facilities and complimentary water. Rooms were clean and well kept

Room Tip: Our room overlooked a main road and we heard nothing
  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stéphane T, General Manager at Novotel Paris 14 Porte d'Orleans, responded to this reviewResponded 4 August 2017

Dear Ann,

What a beautiful feedback you put after your stay at Novotel Paris 14 Porte d'Orléans ! It is such a pleasure and a motivation for all the team to read your comment. You were lucky to see the parade of the Tour de France : you were at the good place at the good time !

We hope we will welcome you again in our establishment soon !

Best regards,

S.TISON - Site Manager

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Reviewed 9 July 2017

Right off the bat, this Novotel was a very nice experience. The staff at the front desk was incredibly friendly, they explained the additional charges, and they gave us a helpful metro map. Room service food was delicious...a little pricey but very tasty. The day before we checked out, we ordered a taxi which arrived the next morning on time. It's about 20 euro from the Novotel to Gare du Nord. The only reason this hotel isn't receiving five stars from us is because of the location. Obviously, the hotel staff can't help that but if you're looking for something closer to the center of Paris, this isn't it. It's very much more business oriented than touristy.

  • Stayed: June 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank fun_travelers_3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stéphane T, General Manager at Novotel Paris 14 Porte d'Orleans, responded to this reviewResponded 11 July 2017

Dear guest,

What a wonderful feedback following your stay at Novotel Paris 14 Porte d'Orléans ! We are glad to see that your stay with us was a good experience : we try to provide the best service to all our guests and it is a pleasure to see that you were happy thanks to this.

In fact, we are not located in the centertown of Paris, but you can acces there in 20 minutes by metro, with the line 4 from Porte d'Orléans.

We hope we will welcome you again in our establishment soon,

S.TISON - Site Manager

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Reviewed 22 June 2017 via mobile

The hotel is a good and efficient business hotel. I had accidentally left my phone in the taxi from the airport and I got excellent support from the front desk to recover the phone. The breakfast layout is good. Room is decent sized and bed comfortable. Overall the stay was quite good. There are various food options in nearby streets.

On the negative side, absence of an Iron in the room is irritating - though one can pick one up from front desk. Portable ironing table was not clean. The hotel is at a distance from city centre and it takes 20-30 min to get to the heart of the city. I took this hotel as it was close to my office and it worked well for me. But tourists should account for travel time.

Stayed: June 2017, travelled on business
1  Thank akshayvir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stéphane T, General Manager at Novotel Paris 14 Porte d'Orleans, responded to this reviewResponded 7 July 2017

Dear guest,

Thank you so much for your feedback following your stay at Novotel Paris 14 Porte d'Orléans. It is such a pleasure for all the team to receive positive comments like this one ! We are sorry for the little inconvenience about the ironing table and we will check it carefully.

We hope to see you again and soon in our establishment !

Best regards,

S.TISON - Site manager

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