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Reviews (2,075)
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Reviewed 30 November 2017

I was absolutely appalled that this hotel is still open in Paris. Whilst we were looking online for a hotel, we stumbled across Adagio and our first impression was that the hotel was clean, well looked after and had a value for money. We were wrong. Upon arrival we were astonished and completely shocked since it was nothing like the pictures shown. The room was dirty, (almost as if it had never been cleaned), the view was just of the unclean street outside and overall it was extremely run down. If I had the possibility I wouldn't even give it one star.

  • Stayed: December 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank gbbdsnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elie E, General Manager at Aparthotel Adagio Paris Centre Tour Eiffel, responded to this reviewResponded 4 December 2017

Dear guest,
We thank you for taking the time to share your experience and we would like to apologize for the issues you encountered. As you can imagine, these issues do not correspond to the level of service we want to provide and we can only apoogize for the inconvenience caused. I hope you will give us another opportunity in the future to give you a better impression on a possible next visit. Should you decide to do so, I will be pleased to extend you a complimentary upgrade.
Kind regards,
Elie El Hayek
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2017 via mobile

There's a reason that this is currently advertised as the best price. This hotel is definitely not 4 star. It is at best 2.5 stars.

We were apparently upgraded to a one bedroom apartment- which consisted of two single beds. A married couple celebrating joint birthdays and we booked a studio apartment with a double bed, this was apparently no longer available upon check in.

I have taken photos of the mould in the bathroom that literally grew each day, and the damp disgusting smell penetrated everything. We have literally thrown away our suitcases and if the dry cleaners cannot get the stench out of our leather jackets we will throw them away too.

We had to wrap our soap and toothbrushes in paper bags each day and remove everything from the bathroom, after day 3 I noticed mound growing g on one of my make up brushes so threw that away and resorted to keeping all of our stuff out of the bathroom.

We were advised on Day 5 of our stay that "we don't clean apartments", yet On Day 2 we had the room refreshed.

Thankfully Bedding was clean with two spare doonas that we used to place on the sofa, there is no way anyone would sit on the stained dirty fabric.



We had one bedside lamp in the bedroom and this was the only light, we had one light in the bathroom instead of three. We asked for the gloves to be replaced three times but to no avail.

Furniture is chipped, dirty and the floor both carpet and vinyl is coated with something that prohibits you to walk on it in bare feet.

This hotel was recommended by Escape Travel, I dare say that they have never sent a member of their staff to stay.

Kitchenette well equipped and clean.

Great views of the Eiffel Tower , great shopping centres and bakeries near by, locals are very friendly but don't ask for assistance from concierge or hotel staff about tourist attractions or directions, there is absolutely no bookings or information forthcoming.


Stayed: November 2017, travelled as a couple
Thank Eamoinn2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elie E, General Manager at Aparthotel Adagio Paris Centre Tour Eiffel, responded to this reviewResponded 24 November 2017

Dear Guest,
We thank you for sharing your impressions further to your stay at the Adagio Paris Tour Eiffel.
We are sorry to read that your experience in our aprthotel was not as high as your expectations and we kindly request you to excuse us for felt disappointment.
Be assured that we work constantly on the improvement of the quality and we thank you for having expressed us of your dissatisfaction. We attach the biggest importance to the satisfaction of our customers and the only one "very well" would know how to satisfy us.
Your observations were taken into account we thank you for it because they will help us improve our quality of service.
We hope, dear Customer, that you will give us the opportunity to prove you during a next stay in Paris.
Kind regards,
Elie El Hayek
Général Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2017

Dirty, shabby, didn't clean my room. Did not even apologize when I mentioned that to staff. NOT recommended!
Грязный, неаккуратный, не убирают комнату. даже не извинились, когда сказал об этом персоналу. НЕ рекомендую!

  • Stayed: November 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank evgenylazarev2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elie E, General Manager at Aparthotel Adagio Paris Centre Tour Eiffel, responded to this reviewResponded 27 November 2017

Dear Guest,
We thank you for taking the time to share your experience and we would like to apologize for the issues you encountered.
As you can imagine, these issues do not correspond to the level of service we want to provide and we can only apoogize for the inconvenience caused. I hope you will give us another opportunity in the future to give you a better impression on a possible next visit. Should you decide to do so, I will be pleased to extend you a complimentary upgrade
Kind regards,
Elie El Hayek
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2017

Room was very very rough and the 2 beds (including sofa bed) were horrendous. I am not one to review but the room was bad, scratches on all the walls and floors and just look really untidy. Only decent thing about the room was the view. Self maintained room so we could cook and there wasn’t even a spatchler and washing machine didn’t word. Staff were good however.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank C6415KPraymondc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elie E, General Manager at Aparthotel Adagio Paris Centre Tour Eiffel, responded to this reviewResponded 16 November 2017

Dear guest,
We thank you for taking the time to share your experience at Adagio Paris Tour Eiffel and we would like to apologize for the issues you faced. As you can imagine, these issues do not correspond to the level of service we want to provide and we can only apoogize for the inconvenience caused. I hope you will give us another opportunity in the future to give you a better impression on a possible next visit. Should you decide to do so, I will be pleased to extend you a complimentary upgrade.
Kind regards,
Elie El Hayek
Général Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2017

Couple of days only, maximum 4-5 days. Non flexible hostess. Rooms are ok... but no heating in some rooms. Fully operated AC in October and no heating? WHY?... but all in all not bad. Could be much better.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Moses P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elie E, General Manager at Aparthotel Adagio Paris Centre Tour Eiffel, responded to this reviewResponded 16 November 2017

Dear guest,
We thank you very much for taking the time to share with us your experience at our aparthotel. We are glad to hear that you enjoyed your stay with us. We have also duly noted your observations regarding the room facilities.
With kind regards,
Elie El Hayek
Général Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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