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Reviews (2,069)
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Reviewed 12 December 2017

We came to Paris for a one-week vacation and stayed at the Adagio Paris Centre Tour Eiffel after the recommendation of family members. The stay was impeccable, the staff was extremely helpful and my parents, who were there for the vacation, had an excellent time. I've lived in Paris for a few years and I had never seen such a view!

  • Stayed: November 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank cr02017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elie E, General Manager at Aparthotel Adagio Paris Centre Tour Eiffel, responded to this reviewResponded 29 December 2017

Dear Sir,
We thank you very much for your positive review and we are glad to hear that you enjoyed your stay with us.
Kind regards,
Elie El Hayek
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2017

A ridiculous place to stay worst then a 2* property all the in house staff is well known for robbery and picking things from the rooms as well as when the bags are parked with the hotel 1st and surely the last time stayed here not at all Value for money .!Untidy rooms and will not recommend to stay at this property

  • Stayed: December 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank travelstraveller2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elie E, General Manager at Aparthotel Adagio Paris Centre Tour Eiffel, responded to this reviewResponded 26 December 2017

Dear guest,
We thank you for taking the time to share your experience at Adagio Paris Tour Eiffel and we would like to apologize for the issues you encountered at restaurant and for the time it took to have your clothes ironed. As you can imagine, these issues do not correspond to the level of service we want to provide and we can only apoogize for the inconvenience caused. You were kind enough to point out the great location and the friendly staff and I hope you will give us another opportunity in the future to give you a better impression on a possible next visit. Should you decide to do so, I will be pleased to extend you a complimentary upgrade.
Elie El Hayek
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 December 2017

This hotel is advertised as a 4* and is fact it is more a 2*. The shower was not very clean and mouldy. The furniture is very old and in some places broken. The floor in the lift is always dirty. The reception area is dirty. The sitting area at the hotel entrance is not a comfortable place to be. After two days we requested for the room to be clean since we were 4 people in the room, the reception assistant was rude, definitely with not skills for customer service.
I will never recommend this hotel quite the opposite.
It is very important that this hotel is rated as a 2* and not 4* so guests are not fooled.

Room Tip: nothing to recoment
  • Stayed: November 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank miriamsancha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elie E, General Manager at Aparthotel Adagio Paris Centre Tour Eiffel, responded to this reviewResponded 29 December 2017

Dear guest,
We thank you for sharing your impressions further to your stay at the Adagio Paris Tour Eiffel

We are sorry to read that your experience in our aprthotel was not as high as your expectations and we kindly request you to excuse us for felt disappointment.

Be assured that we work constantly on the improvement of the quality and we thank you for having expressed us of your dissatisfaction. We attach the biggest importance to the satisfaction of our customers and the only one "very well" would know how to satisfy us.

Your observations were taken into account we thank you for it because they will help us improve our quality of service.

We hope, dear Customer, that you will give us the opportunity to prove you during a next stay in Paris
Kind regards,
Elie El Hayek
General Manager

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Reviewed 5 December 2017

Thank you so much to Walid Boubakri (Dep. Reception Manager)!
He greeted us upon or arrival, and was very welcoming and helpful with our check in.
He gave us a great room with an amazing view, looking out over beautiful Paris, and of course, including the Eiffel Tower in all its glory.
Also, anything we needed or any questions we had, he was always very helpful.
We will certainly recommend this hotel (and in particular to ask for Walid), to everyone we know.

Room Tip: Best view of the Eiffel tower is on the higher level floors
  • Stayed: November 2017, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank alkemistinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elie E, General Manager at Aparthotel Adagio Paris Centre Tour Eiffel, responded to this reviewResponded 7 December 2017

Dear Sir,
We thank you for your positive feedback and we are truly delighted to hear that you enjoyed your stay with us. Your kind comments regarding the helpful staff have been particularly appreciated.
Best regards,
Elie El Hayek
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2017

I was absolutely appalled that this hotel is still open in Paris. Whilst we were looking online for a hotel, we stumbled across Adagio and our first impression was that the hotel was clean, well looked after and had a value for money. We were wrong. Upon arrival we were astonished and completely shocked since it was nothing like the pictures shown. The room was dirty, (almost as if it had never been cleaned), the view was just of the unclean street outside and overall it was extremely run down. If I had the possibility I wouldn't even give it one star.

  • Stayed: December 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank gbbdsnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elie E, General Manager at Aparthotel Adagio Paris Centre Tour Eiffel, responded to this reviewResponded 4 December 2017

Dear guest,
We thank you for taking the time to share your experience and we would like to apologize for the issues you encountered. As you can imagine, these issues do not correspond to the level of service we want to provide and we can only apoogize for the inconvenience caused. I hope you will give us another opportunity in the future to give you a better impression on a possible next visit. Should you decide to do so, I will be pleased to extend you a complimentary upgrade.
Kind regards,
Elie El Hayek
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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