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Reviews (483)
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Reviewed 27 May 2017

Hotel was of good value for the area, close to metro to get into Paris - takes roughly 20 minutes. Not really a tourist area but that was fine for us :)
Rooms were of good size, bed comfortable. Breakfast wasn't amazing, ran out very quickly of the hot foods - small sausages, fatty bacon and runny scrambled eggs. The pastries were lovely though and a great selection of hot drinks.
Hotel staff were lovely and very helpful (reception) cleaners however we were not fond of, we put a sign on the door to say not to enter but they came in regardless without knocking - we were changing and it was very awkward for us. Our toilet was not the best, wouldn't flush properly and would leak over the floor, very small choice of English tv which is fine but then the signal kept going - however not important for us as we went for the views not the tv ha. Great little terrace they have too, not amazing views but a lovely area to relax.

  • Stayed: May 2017, travelled as a couple
    • Cleanliness
    • Service
Thank bethanymiller5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NIMBERT, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this reviewResponded 29 May 2017

Dear guest,

Thank you for taking the time to give your feedback on your recent stay at Mercure Paris Bastille Saint Antoine
You really enjoyed the location of our hotel -Adjacent to the Gare de lyon train station and four metro lines- making it the ideal base for visiting Paris
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Thank you and see you very soon!

Best regards
Norbert IMBERT
General Manager
Hotel Mercure Paris Bastille Saint Antoine

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Reviewed 21 May 2017 via mobile

Husband and I stayed in this hotel for the weekend. The location is ideal, next to metro station Voltaire. If you like walking, Pere Lachaise, Le Marais and St Michel are a short, scenic walk away. The room are on the very small side but the bed was comfy and the shower was good. It is spotlessly clean and despite the lack of little extras, like an iron or shower caps, we will not hesitate to book another room in this hotel next time we're in Paris. Do ask for a room with a garden view, as I believe these are a lot quieter than those with street views.

Stayed: May 2017, travelled as a couple
Thank Travelouria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NIMBERT, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this reviewResponded 23 May 2017

Dear Guest
Our goal is to make our guests feel like home. Our success is that you have now a second home in the City of Lights!

A bientôt !

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Reviewed 20 May 2017 via mobile

I personally found everything to be cramped up especially the rooms. And the lift is also very small. The hotel is located in a busy area and is built on a corner. The breakfast was okay and the WiFi was not too bad. I'd say this hotel is nice just for an overnight stay.

Stayed: May 2017, travelled with family
2  Thank Saajidah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NIMBERT, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this reviewResponded 23 May 2017

Dear guest,

Thank you for taking the time to give your feedback on your recent stay at Mercure Paris Bastille Saint Antoine
Regarding the size of the room, it corresponds to the Mercure standards in Paris. For your next stay, do not hesitate to give us a call to discover our other room categories !
We are looking forward to welcoming you soon again at our hotel.
Best regards
Norbert IMBERT
General Manager

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Reviewed 18 May 2017

As in most Paris hotels, the rooms are a bit small. We booked one with a terrace and the terrace was very large, almost bigger than the room. Be prepared that toilet, bathroom and sink may be in different parts of the room but that is also typical for France.

Next door to the hotel is a large open-air vegetable market and also further down the street an indoor market for meat, cheese, poultry etc. Not open on Mondays. There are several good restaurants around the corner as well. The local bistro "Le chat bossu" is good for lunch.

You can go for a walk on the former elevated railway Coluee Verte Rene-Dumont , now converted into a green path stretching through eastern Paris for kilometers. The Metro is also just a few hundred meters away.

Room Tip: Spend a bit of money to get a room with a terrace, at least in spring and summer
  • Stayed: May 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank bgunnarb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NIMBERT, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this reviewResponded 23 May 2017


Dear Guest,

We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Saint Antoine.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Norbert IMBERT
General Manager

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Reviewed 1 March 2017 via mobile

We really enjoyed our stay here. Very friendly and helpful staff. Room exactly what you need. Close to metro and nice places to eat. Felt close to city center but with a local culture. Good deals to have.

Stayed: March 2017, travelled as a couple
Thank Justkeepswimming55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NIMBERT, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this reviewResponded 6 March 2017
Google Translation

Chère Madame, Cher Monsieur,
C'est avec beaucoup de plaisir que nous avons pris connaissance de votre commentaire.
Toute l'équipe se joint à moi pour vous dire : Merci !
Nous sommes déjà dans l'attente de vous recevoir pour votre prochain séjour à Paris au Mercure Paris Bastille Saint Antoine .
Bien à Vous
Norbert IMBERT
Directeur Mercure Paris Bastille Saint Antoine

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