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Seb H
Paris, France

Nice short stay in Paris 17th

Review of Hôtel Mercedes
4.0 of 5 bubblesReviewed 29 Mar 2024via mobile
Very nice hotel Vince it has been renovated ! Staff is very polite and always here to help !

I booked the deluxe room and stayed at the 3rd floor. The room is spacious and the bed is very comfortable. The bathroom is big enough very easy to use.

Great location surrounded by nice restaurant and many shops. Close from the metro line 3.
Date of stay: March 2024
Trip type: Travelled solo
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Vincent AMMEUX, General Manager at Hôtel Mercedes, responded to this review
Responded 2 Apr 2024
Cher Sebh814,
Thank you very much for your kind words regarding our renovated hotel and the team team. We're thrilled to hear that you enjoyed your stay and that our efforts to enhance our facilities met your expectations.

Our team always works in providing top-notch service and ensuring that our guests have a comfortable and enjoyable experience. Your satisfaction is our ultimate reward.

We hope to welcome you back again soon for another wonderful stay.

Warm regards,

Vincent
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (78)
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4 - 9 of 78 reviews
Reviewed 4 February 2024 via mobile

5 out of 5. Location very near to Eiffel tower and all other tourist attractions. Hotel rooms aren’t very big but functional. Sangita, head of the restaurant was very nice and accommodating during my stay. 2 mins walk and beside a convenience store. One happy client here! - I.V. Florida, UAE

Date of stay: February 2024
Trip type: Travelled on business
Thank Mobile53068890314
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Graziana La Mazza, Directeur général at Hotel Mercedes, responded to this reviewResponded 8 February 2024

Dear Mobile53068890314?
Thank you for your wonderful review!
We're thrilled to hear that you had such a positive experience during your stay with us.
It's fantastic that you found our staff caring and accommodating, and we'll be sure to pass along your kind words to Sangita.
Your satisfaction is our priority, and we're delighted to have made you a happy client.
We look forward to welcoming you back in the future!
A bientot
Graziana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2024

Lovely stay for a 4 night Paris break. Very close to Metro and a supermarket within a minute walk. Staff were friendly and helpful, lovely art deco design throughout the building. Bedroom was great, very comfortable bed and good shower. Breakfast was really good as was Sangita who greeted us each morning.

Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Fiona D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Graziana La Mazza, Directeur général at Hotel Mercedes, responded to this reviewResponded 30 January 2024

Dear FionadB9794AX,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you had a lovely stay during your 4-night Paris break.
We're delighted that you appreciated the friendliness and helpfulness of our staff and enjoyed the lovely art deco design throughout the building.
Your compliments on the bedroom with its comfortable bed and good shower are greatly appreciated. We'll make sure to pass along your kind words to Sangita, who greeted you each morning.
Thank you for choosing our hotel, and we look forward to welcoming you back for another great experience.
A bientot
Graziana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 November 2023

Location is very good. Quite central and close to Metro Station.

Rooms are fine, well appointed. And so are the toilets.

The lift (elevator) is very small. Approach to the hotel from the street is by a few stairs, which is inconvenient with luggage. Recommend to get a convenient ramp.

Breakfast spread is very good. Restaurant staff are helpful.

Overall, a good, experience, with value for money.

Date of stay: August 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Ashis D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Graziana La Mazza, Directeur général at Hotel Mercedes, responded to this reviewResponded 27 November 2023

Dear Ashisdutta,
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel to offer value for money
It's great to know that you found the rooms and toilets well-appointed, and we appreciate your insights regarding the elevator and the approach from the street.
We're pleased that you enjoyed the breakfast spread and found our restaurant staff helpful. Your positive comments motivate us to continue providing excellent service.
Thank you once again for choosing our hotel, and we look forward to the opportunity of welcoming you back in the future.
A bientot
Graziana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2023

Clean and comfortable room. Hotel is in a lovely neighborhood, mostly residential with restaurants and grocery nearby. Easy walk to metro. Staff was helpful and polite. We would definitely stay here again.

Date of stay: October 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 4stewartsnv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Graziana La Mazza, Directeur général at Hotel Mercedes, responded to this reviewResponded 27 November 2023

Dear 4Stewartsnv,
Thank you so much for your wonderful review! We're delighted to hear that you had a great experience at our hotel.
It's fantastic to know that you found the room clean and comfortable. We're glad you enjoyed our lovely neighborhood, with its residential charm, nearby restaurants, and grocery options.
We appreciate your kind words about our staff's helpful and polite service. Knowing that you would definitely stay with us again is the highest compliment we could receive.
Thank you for choosing our hotel, and we look forward to welcoming you back on your next visit!
A bientot
Graziana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2023

This Best Western was located off the beaten path, but close enough to be able to walk and get transportation. The Neighborhood is picture perfect and the hotel was fantastic. The staff was attentive and available when we has questions.

Date of stay: September 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Mark F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Graziana La Mazza, Directeur général at Hotel Mercedes, responded to this reviewResponded 14 September 2023

Dear Mark F
Thank you for your kind words about our hotel. We're pleased to hear that you found our hotel to be in a lovely neighborhood, offering a peaceful setting while still being conveniently close to transportation options.
It's wonderful to know that you enjoyed your stay and that our staff was attentive and available to assist with any questions you had.
Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future.
Thank you for choosing to stay with us!
A bientot
Graziana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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