Booked through booking.com... totally mislead, pictures are nothing like the condition of the site as it is now (june 2013) very dirty, bedrooms very tired, patio had stray cats on it and sliding doors made from chicken wire, like fencing held together with electrical tape!
We were offered Rooms in block 900... cant remember the exact number, well out of the way. as we were on a road trip and had a lot of luggage, we were not even aloud to drive to the property to unload... good job as the barrier they had was broken anyway. We were also told that we had to purchase sheets and towels as they are not supplied!! No where do they tell you this on booking.com. Interestingly after viewing the room we went straight back to the reception and the lady on the desk sympathised with us! What does this tell you??
We then spoke to the manager Sangiorgio Phlippe and he couldnt refund or do anything for us.
We are still contesting this with booking.com who are also a complete waste of space.
We didnt stay (we had booked for 3 nights) and found a local Ibis hotel (very good)
Overall totally misrepresented, dirty and not at all as described.
YOU HAVE BEEN WARNED! DO NOT EVEN CONTEMPLATE STAYING HERE!More
- Free Wifi