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Reviewed 26 April 2017

Good location close to the sites of Arles. Large comfortable room that was individual with full bath and separate toilet. Good quality complementary toiletries. Wifi worked well in the room. Large comfortable bed and lots of white horse pictures throughout the hotel. Parking cost 11.50 euro in the hotels garage which you have to book as space is limited. Metered parking all around the hotel. Our room was at the back of the property and was very quiet. Good value.

The receptionist was very helpful when my partner lost his glasses.

My only complaint was the room was dusty in places.

  • Stayed: April 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank EKSAYERS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2016

This is a simple, budget-to-mid-range hotel. It's in the city centre but on the edge of the historic area and therefore accessible by car without having to get rising bollards lowered. The free, town centre shuttle bus runs every 30 minutes during the day from a stop about 100 metres level walk along the road. The building dates, at a guess, from the 60s, so it's charm-free but practical. It has a slightly rickety lift and also central air conditioning which, however, we didn't need to switch on in our room as the climate was mild during our visit. As noted by others, it also has a small parking garage for a €10 per night charge which you have to reserve in advance. Taller vehicles aren't a problem but length could be. The free wifi worked fine for us. The staff were welcoming, courteous and helpful. We had a "superior" room with king-size (160cm wide) bed. It was clean and, while judgments on bedding are subjective, we slept very comfortably. The room was simply furnished. There was no in-room tea/coffee making facility but it was possible to use the machine in the breakfast room at any time to get a hot drink. The floors are hard and we did hear some movement in the room above - not a big issue if the occupants are considerate. The window had an electrically operated roller shutter which helped keep out the morning light. Our room had a bathroom and toilet completely separate from each other. The oddest feature was that the doors were glass. This wasn't see-through, but frosted. However, anyone using the facilities could be seen in silhouette and, since the light was quite bright, anyone with a weak bladder using the toilet at night risked waking the partner sleeping in the bedroom. Conventional wooden doors would be a huge improvement. The taps and pipework look as though they are quite modern and there's plenty of hot water with good pressure, but the decor and sanitary ware is tired and stained. There's a plastic shower cloth over the bath. This, to us, seemed the main area for improvement to come up to the level of chains like Campanile or Ibis. Overall, however, this is certainly a hotel worth considering for a short stay.

Room Tip: Rooms with numbers ending in 1, 7 and 8 overlook the internal courtyard. Others overlook the street.
  • Stayed: October 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank papluviose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2016

We stayed for one night and chose it for its location 10 minutes walk from the old centre of Arles and because it had private parking. The hotel itself is nothing remarkable but clean with a good bed and soft linen. It is the staff that makes it special. We had such a warm arrival from a lady when we arrived, and that continued the next morning by a delightful young man when we were served breakfast, given advice, and generally made to feel most welcome. They could not have been more helpful so full marks to the management for good hiring!

  • Stayed: June 2016, travelled with friends
    • Location
    • Rooms
    • Service
1  Thank KayKendall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2016

Booked this hotel with friends for the Feria de Paques. It is very central, modern, simple and has garage parking for a few cars, booking essential.
The staff were superb, friendly, welcoming, helpful, nothing too much trouble.

Room Tip: Party had rooms over main and side streets, some heard noise, some did not!
  • Stayed: March 2016, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Nicola B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2015

My wife and I visited Arles a few weeks ago and stayed at this hotel for five nights. We liked the hotel. . It is a clean, simple, well run establishment very close to the Rhone River and downtown area so it is easy to connect walking with most everything. The room was quiet, modern and the staff were friendly and very helpful suggesting very good places to eat dinner. The free wifi also worked very well. This is a good value in a hotel and puts you in the middle of Arles.

Room Tip: Higher floors might be better to get above the street sounds
  • Stayed: October 2015, travelled as a couple
    • Value
    • Rooms
    • Service
Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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