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Novotel Munich City
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Reviews (2,885)
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969
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All reviewsrosenheimer platzdeutsches museumthe holiday innseparate toilets bahn stationisar riverindoor poolminute walksofa bedfamily roombusiness tripbreakfast was excellentby footvery nice hotelquiet locationinternet accessshort stay
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Reviewed 20 July 2012

We stayed at this hotel and found it had everything we needed. The staff were very accommodating prior to our arrival as they secured a booking for a family room for us when neither an agent nor the online booking could be done as there appeared to be no rooms left. Upon arrival we were quickly processed and sent on our way up to our room where a staff person was already turning our children's bed out for us (pullout couch). The location is ideal for discovering Munich or for using it as a jumping off point to see other places in Bavaria. We spent a lot of time on the trains and S-Bahn seeing Salzburg, Neuschwanstein castle, Mittenwald and a few other places that are only a few hours away. Get the Bayern pass for your family, it's very reasonable. The hotel is very clean and well kept. The pool area is like entering a sports club and was beautiful! The pool was a bit on the small side though. One thing that I think the hotel could improve on is the computer access or better yet provide free wifi in the rooms or lobby. The computers were occupied all day and all night long and the wait time varied from 10 minutes to 40 minutes to get on a computer. Not to mention the fact that you have to live through the rowdy guests that were there around the 14th who let their wives and kids set up camp in the lobby and rampaged the toy room and were screaming. This was not the fault of the hotel, just rude guests. The breakfast (which we included in our room cost because it's a better value) was amazing. I would have liked them to change it up a bit from day to day, but it was very good. Homemade items, 8 types of sausages to try, juices galore, breads of various kinds, a yoghurt bar, fruit, meats and cheeses, eggs in various forms including an omelette chef and pancakes. What more could you want??
We were able to walk to the Marienplatz and other parts of Munich or used the S-Bahn from our hotel. Please take note that the S-Bahn is closed for repairs in July and August 2012 from Friday 6:00PM to Monday morning 6:00 AM for construction. This was a bit inconvenient and if we had stayed at a hotel further out it might have been a little upsetting, but instead we walked and enjoyed the fresh air and found other beautiful views to look at. The Holiday Inn down the road is crazy with tour busses and very busy, you might want to consider this hotel instead! We will stay at this hotel again when we come back to Munich.

Room Tip: Call directly if you can't get a booking online, they might be able to accommodate you as they did for us when it appeared booked up for the nights we wanted.
  • Stayed: July 2012, travelled with family
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1  Thank Pitcherfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2012

We stayed here for one night on 14.07.2012. We normally patronize novotel chain of hotels and therefore are used to a minimum standard of efficiency. While checking in the hotel after a long day of travel, we were assigned a room, which when we entered, we found that it was not ready. Then they assigned us another room, which was not what we had booked. On our again requesting and going up and down twice with the room keys despite being tired, we were finally allotted the room category that we had booked. This process wasted one full hour.

The room was very bare in its furnishing.

The location is outside the old town area, though it is walkable. The staff was courteous and polite. The area around the hotel appeared to have some scattered refuge material thrown around and needs cleaning up.

I am not sure if I would choose this hotel again.

  • Stayed: July 2012, travelled as a couple
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Thank vk167
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2012

  • Stayed: July 2012, travelled with family
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 15 July 2012

Fair hotel. Very well located, friendly staff, clean room. Bads: the breakfast must be improved, especially considering the 20.00 euros price pp; internet access overpriced; beds not so confortable.

  • Stayed: July 2012, travelled with family
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1  Thank Mgad321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2012

  • Stayed: July 2012, travelled as a couple
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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