We choose this hotel on price and availability but became very hesitant after booking when we read several negative reviews on the Internet.
However our whole experience was very positive. Parking was right below the hotel and reasonably priced. Front desk staff welcoming, helpful and friendly. Our Superior room with sofa was clean comfortable and quiet with tea/coffee and mini-bar. The hot powerful shower and separate bath came with plenty of soaps etc and the bed very comfortable and supportive. The bed height is the European norm i.e. lower than the British/Irish/American norm.
Negative observations - 1. the closet was more suited to a single room, with room for just about 5 hangers, the closet included just a couple of shelves, but no drawers. 2. the 'view' from the room didn't bother us but we could see it might bother others - looking directly into the next door Holiday Inn swimming pool / EuropaCar garages. 3. the exterior of the Hotel was as interesting as a big square grey box - as per many big hotel chains and the interior was just as glum with long boring but quiet carpeted corridors leading to the rooms. However the hotel has very good disabled access to lifts/elevators with large buttons (for each floor) within easy reach for people who use wheelchairs although our room would've been inaccessible to a chair user.
Buffet Breakfast was included in our booking and the choice was very comprehensive - I doubt any 'choosey' person would not have found something that suited, hence the restaurant was busy, it had with ample tables at peak times. Staff were very friendly and efficient in keeping the food areas clean and well stocked. Tables were cleared and cleaned quickly. Unlike the upper floors the restaurant was bright modern and nicely decorated
The hotel was close to the u/s-bahn station but not tram/bus stops, the neighbourhood appeared safe. Checkout efficient with no over charging. In fact the desk staff waived some mini-bar charges due to a small inconvenience which we had not raised nor were we not bothered about it (the staff had brought the issue to our attention). We will stay here again.
- Official Description (provided by the hotel):
- The modern 4-star Novotel Munchen City is located in the heart of the Bavarian state capital, just minutes from the Deutsches Museum, the Gasteig cultural center and Marienplatz. The hotel is close to Rosenheimer Platz station so can be easily reached bypublic transport and is therefore an ideal destination for those travelling by rail or air. When it is time to relax, why not visit the free spa area with its pool, sauna, steam bath and fitness center. In addition to 307 air-conditioned rooms, the non smoking hotel features a restaurant, bar and terrace. The separate conference center and terrace offers five meeting rooms for 210 people. A garage is available for guests arriving by car. ... more less
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- Also Known As:
- Novotel Muenchen City Hotel Munich
- Novotel Hotel Munich
- Novotel Munich
- Munich Novotel