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Reviews (1,382)
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All reviewsdesign hotelcool hotelsteam roombreakfast was amazingspa facilitiesthe main shopping streetthree nightsexcellent locationstandard rooms bahnshopping areacomfy bedaround the cornerhotel barbars and restaurantsfantastic hotelcentral location
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Reviewed 25 January 2018

Hotel Q has some of the best staff we have ever encountered which makes for an excellent stay. Mike (events manager) was often around checking in which we really appreciated and would like to pass on our sincere thanks, he's truly a great asset to Hotel Q.

The room itself was lovely, modern design which was fine by us.

The Thai restaurant was excellent and would really recommend it, breakfast was very good but at 20euros per head is expensive. Spa was fantastic.

Would absolutely love to stay here again however there are a few things that stop it being 5* review.... You only get one coffee sachet each night and the coffee whitener was awful, basically once we'd added it the coffee was undrinkable. The room was too hot our entire stay. The cleaning could be better - the coffee cups were often dirty, soaps, etc weren't replaced. Although most of these are minor but we really hope they can resolve the overheated room issue as we were unable to sleep.

Location was excellent, easy to get to from the airport. Again we can't thank the Hotel Q team enough, they excel at true customer service which is sincere and professional and made our stay one we will always remember for the right reasons. We can't wait to return......

  • Stayed: December 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
9  Thank VACO07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2018

When i booked this hotel i didn't realize how great was the location. Underground and train stations just 5-10 minutes from the hotel. It is located on a great avenue filled with restaurants, shops, cafes.
The rooms are very contemporary.
Breakfast a bit expensive though.

  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Service
1  Thank Ευάγγελος Ε
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2018

Overall, we were very happy with our stay at Hotel Q over New Years. The location is really good, easy access to the S-bahn and U-bahn and we were lucky to find a parking spot right in front of the hotel (they don't have private parking, so either it's on the street or at the parking garage down the street, street parking is free after 10PM and on Sundays / public holidays).

The rooms look very nice, the open bathroom made the room more spacious but it's definitely only suitable for sharing with your partner or well, someone you're happy to see naked basically! I wasn't a big fan of having the sink attached to the bed as it didn't allow for me to get out of bed quietly without disturbing my partner. Another thing I have to note is that on one of the days, we didn't have the room cleaned and I was not si positively surprised that the cleaning staff left towels outside of our room. It made me realize that by default towels are changed every day, even if left on the rails. Not exactly sustainable!

Breakfast is good in general and worth including if offered at a decent price (I think if you get it separately at the hotel it's EUR20 per person per day, not worth it in my view), but the staff was struggling a lot ot keep up when it was busy on the morning of Jan 1st. The buffet ran out of most food, our coffee and omelettes came only after 30 minutes, at which point we were already really done with breakfast. To be fair, service was good on both other mornings we stayed, but it's beyond me how coffee in particular can take 30 minutes!

Overall we'd happily stay here again when in Berlin.

Room Tip: Ask for a room on a high floor, especially if facing the street. It limits the street noise.
  • Stayed: December 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
3  Thank Nadine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2018

I really enjoy staying in this hotel again. The service is very good and requests are quickly responded to. I stayed in an economy room which was cosy and an interesting design. However the design is not always functional. The area is lovely. I would not hesitate to stay there again.

  • Stayed: November 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Travelingbiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2018 via mobile

We got in at 8 in the morning and they were kind enough to allow us into the room at 10 in the morning.
The room is fine. Everythings ultra modern.
Complaints are only small but if they could be fixed it would be wonderful. First- no english tv channels apart from news- and the worst news channels. Just repetitive bbc world service. Soap etc-often forgotten. No conditioner. However locations excellent, breakfast is outstanding and the staff is the best i have ever encountered. Thank you Josh, thank you all!

Stayed: January 2018, travelled as a couple
1  Thank Adrienne724
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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