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Reviewed 1 October 2017 via mobile

There are rats, the rooms and bathroom facilities are filthy, the kitchen is only mediocre with filthy fridges, we had 6 nights paid for where on the 5th they tried to kick us out due to their own fault.

Date of stay: October 2017
Trip type: Travelled with friends
Thank Becca D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InnBerlin, Reception at Inn-Berlin, responded to this reviewResponded 11 October 2017

Hi Becca, thank you for your comment. I will quote exactly what I said to your friend on that day: "I though you were checking out today, could you please tell your friends to come up to the office tomorrow so we can clear that out?". And we can assure you that there is no rat inside the house, we are controlled by public health office. If there were one, our hostel would have been closed and you could have supposedly spent our money elsewhere. Hope you had a nice time in Berlin!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2016

I chose a single room in the hostel. The staff was very friendly and complaisant. The kitchen and the restroom is open for everyone and that was quiet cool. The room I had was clean, furnished very sweet and the atmosphere was so bright. And they use 100% Green power. :) That`so great! I felt so comfortable there and I can recommend the hostel to everyone. Thanks to Inn-Berlin! <3

Date of stay: October 2016
  • Trip type: Travelled solo
    • Value
    • Cleanliness
    • Service
2  Thank schmidtkatharina2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 September 2016

We understood why this hostel is cheaper than every others after 1 day.. One of our friend get bed bugs in his bed. Hopefully we had some free beds in our room. Others guests in the hostel had this problem and I think the entire hostel is infested now. Their solution ? A spray in our room... They didn't even change the bed of the room... Other interesting facts : no pressure in the shower, some garbage waiting in the corridors and noisy beds...
Pros : Owners are very friendly and the nights were calm and quiet.

Date of stay: September 2016
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank L4brax
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 13 October 2016

Sorry to hear that! However, you can be sure, we take this seriously and do not just "spray" the room. We asked rentokil, one of the leading companies in this field, do desinfect your room. Pls notice: bugs are brought from other travellers and has nothing to do with cleanliness!

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Reviewed 18 August 2015

First impressions are everything and this property does not instill a sense of confidence from the outset. As you approach you notice the area it is in is not very good, lots of kebab shops, shisha bars and run down 'corner' shops. Directly in front of the entrance is a liquor store, meaning the wrong type of people are hanging around day and night.

The hostel it self is on the second floor of an apartment complex that is quite dark, dingy and has a distinct aroma. Once through the front door the whole place looks a bit tired and in need of a lick of paint. A rare positive was the staff member that met us, Martin, was very efficient, helpful and informative upon our arrival.

Our room was quite spacious and well set out and looked relatively clean when we first arrived. Although, the bed and bedding smelt distinctly of wet dog and we had to buy some febreze and a candle to reduce the smell in the room. The pillows supplied were pathetic and may as well not have been there, as soon as you put your head down there was no support what so ever. The room was really hot all the time and there was no way of regulating the temperate with the windows only opening a tiny bit. Towels were supplied, however, they were really small and smelt so we used our own. There was however, free wifi (at times slow), a fridge and a wardrobe in the room.

My previously good opinion of the staff was short lived, the reception was supposed to be open until 12 but I never saw anyone there after 10.30 and was even forced to buy more toilet roll due to not being able to find a staff member.

The atmosphere in the hostel was quite poor, it seemed as though a few people were living there ling time and these people made no effort to clean up after themselves and the kitchen had poor ventilation, meaning whenever someone was cooking it stank the whole place out. All these people seemed to be quite old and a few were most definitely breaking the 'no over 30s' rule.

Although the hostel is not really in a central location it is very close to 'Pankstrasse' and 'Wollankstraße' stations so is quite easy to get around.

Room tip: go to a different hostel
Date of stay: August 2015
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank Tom L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 14 September 2016

The hostel is completely painted in light blue with ornaments made by an Chilean artist. What is trist about that?
We are a small place and cannot have 7/24 reception. You cannot have a cheap price but expect four star service. Sorry!
Sorry for the long term staying guests. The city asked us at that time to accommodate some refugees. This will never happen again!
We are located in the district "city centre". Bus stop is right in front of the Hostel; 5min walk to the tram, 7min walk to the S-Bahn and 10min walk to the U-Bahn - if you do not want to take the bus.


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Reviewed 10 July 2015 via mobile

We arrived in Berlin late, and I can't deny that we were a little intimidated by the road which seemed quite dodgy and run down. Walking up the stairs to the hostel at night also felt uncomfortable. However, the owner of the hostel was lovely - he sat down with us and explained the best things to do in Berlin and how to use the public transport (the nearest u bahn is a 10 min walk). The room itself was very spacious for the price, and for 4.90euros you can get an all-you-can-eat breakfast which I would recommend (there is stuff there to make lunch). The location is admittedly far from central Berlin, but the price is very cheap for the accommodation you get.

Date of stay: July 2015
Trip type: Travelled with friends
1  Thank Lucytravels2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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