Lovely clean room, powerful hot shower, nice staff. Good value for money on the whole. However, bed not the comfiest and WiFi was terrible.
The bad WiFi signal was a negative for me and my boyfriend as we like to plan our day in the morning and rely on the Internet for this! There was no way we connect to the hotel WiFi as the signal was so poor. I asked someone on reception about it and he responded saying that this was an issue throughout the hotel and that someone might be coming to look at it. This definitely seemed to be made up on the spot - the WiFi continued to be bad all week. Plus, I'm not the first person on Trip Advisor to note this! What annoyed us even more though, was that we saw a notice in the lift on our second to last day which said you can pay a 20 euro deposit to have an Internet rooter in your room - this was never mentioned to us and would have been helpful! Luckily for us, we were on the 2nd floor and a gym was below us - we managed to connect to their WiFi instead, but it was still very poor signal.
Another issue - two single mattresses, but this seems to be case in many German hotels! And the beds and pillows weren't the comfiest, but bearable.
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- Also Known As:
- Best Western City Ost
- Best Western Berlin
- Berlin Best Western