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Reviewed 8 July 2018

The hotel has its own character, ultra modern, artsy, catering for the upwardly mobile hipsters. I am a total misfit there, most clients could be my kids or even grand children....

But I still like it, it is conveniently located near the train station without having the train station quarter atmosphere.

Functional rooms, very helpful staff

  • Stayed: June 2018, travelled on business
    • Value
    • Rooms
    • Service
Thank pepeyangu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRRoomers, Leiter Gästebetreuung at Roomers, responded to this reviewResponded 9 July 2018

Dear Pepeyangu,

Thank you so much for your lovely review here on TripAdvisor & thank you for #spreadingtheroomers!

Best regards from sunny Frankfurt!

your host Carolin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2018

The hotel and the stuff amazing service so friendly. they are all willing to help and cater to your needs. on a Friday the bar is open for drinks and a little dance. the hotel has an art vibe so it is very quite around the building.

the breakfast is OK! but if your looking for a English breakfast this would not be the palace my only bad side but we was in Germany soooo i cannot complain.

Room Tip: it is a adult hotel very quiet, stylish, i would not advise families with young children to attend this hotel
  • Stayed: July 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Anntonette M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRRoomers, Leiter Gästebetreuung at Roomers, responded to this reviewResponded 28 June 2018

Dear Anntonette M,

Thank you so much for your 5 star review and for spreading the Roomers! ;)

We´d love to welcome you back with a nice cocktail from our Roomers Bar!

Lovely regards from Frankfurt,

Carolin

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Reviewed 24 June 2018

My colleagues and I stayed at Roomers on a recent trip to Frankfurt. The hotel was identified by our hosts. The hotel is great and the staff are very friendly and helpful. The place is very well decorated and there are plenty of quirky features and items dotted around the place and even within your room. However, the price is expensive and I do not feel that the price is reflective of the level of service. For €350+ per night I would expect additional extras (i.e. a free beer or executive lounge).

The hotel is very good and is worth staying if you can afford it but there are better priced hotels in Frankfurt offering the same style without breaking the bank.

  • Stayed: June 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank Drbinoche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRRoomers, Leiter Gästebetreuung at Roomers, responded to this reviewResponded 25 June 2018

Dear Drbinoche,

Thank you for your feedback!
We are very happy that you liked the Roomers that much!
Please note that our prices are varying during the week. We would love to assist you with a reservation next time!

We would love to welcome you and your colleagues back in Frankfurt as soon as possible!

Best regards,
Theresa
Roomers Host

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Reviewed 18 June 2018 via mobile

Wow the hotel is nice but I'll never stay here again. The bar staff in the afternoon were cordial and friendly. The blonde guy at the bar with the man bun is the worst bartender ever pretentious and rude. No amenities or meal can save this place from a terrible experiences like this.
The chandelier in the bar that looks like it's oozing black tar is a perfect analogy for this place.

Want a real 5 star experience? Try the Shangri la in Toronto or the Thompson in Chicago or the Savoy in Cologne.

Stayed: June 2018, travelled as a couple
2  Thank Fernandez5583
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2018 via mobile

I stayed there for three nights. Check in and check out we're quick an effecient and the front desk staff had been very nice and helpful with a constant smile on their faces, the same applies to the valet gents. As for the bar staff, they are less natural in offering a smile, if ever. Room service burger was OK, but certainly not 5*. Room cleanliness was an issue and does not belong to the 5* tier.

Stayed: June 2018, travelled on business
Thank Samer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRRoomers, Leiter Gästebetreuung at Roomers, responded to this reviewResponded 16 June 2018

Dear Samer S,

Thank you for your feedback!
We are very happy that you recognized our staff as friendly and welcoming! It was a pleasure to have you here as our guest!
I am very sorry, that we were not able to impress you constantly.
We take your notes as a chance to improve our service intensively!

We would love to welcome you back at Roomers!

Best regards,
Theresa
Roomers Host

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