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Reviews (1,227)
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553
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All reviewscoffee machine in the roompublic parkingexcellent hotelbusiness roomwalking distancerestaurants and shopsperfect staysubway stationclean roomsenjoyed our staygreat showerrecommend this hotelcity breakold townthe room was nicecomfy bedother hotels
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Reviewed 16 April 2018

I have always loved the lobby and bar areas of the hotel - extremely well appointed. Decided to stay this time as I was in Cologne for the weekend, and was impressed by the hospitality, service standards, and very nicely renovated rooms. Will definitely be back whenever I’m in this beautiful city again.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Deutsche Hospitality
Thank GomaAir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteigenbergerHotel, Manager at Steigenberger Hotel Koeln, responded to this reviewResponded 18 April 2018

Dear GomaAir,

we’re pleased to read that you enjoyed your stay with us! Hopefully we’ll be able to welcome you back in a

near future!

Kind regards,

Peter B. Mikkelsen – General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2018 via mobile

The hotel looks just like the photographs online. Lovely, spacious rooms and amazing breakfast. Would definitely stay here again and would recommend to anyone visiting the area. An easy walk to the main tourist attractions.

Stayed: April 2018
Thank Vicky W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2018

The hotel is brilliant. Very modern, great views from the high floors and rooms look as advertised in the professional pictures. No noise as we specifically asked for a high floor which we got. Staff were polite & helpful.

The location is fantastic too. You can get the tram from Rudolphplatz directly outside the hotel to Neumarkt and you can go anywhere from there.

I'm not sure the hotel caters too much for the average tourist's city break, though, and mostly caters for business trips or for people who have their expenses paid for them. FSV Mainz and many Lufthansa pilots were there over the course of the weekend so it's obviously a popular hotel, but €25 for Breakfast would have meant we'd spent €200 for 4 days worth of Breakfast... now unless you can stomach a huge meal at 8am, I'd reccommend the cafe's nearby where a good breakfast is €8-10. Minibar prices are also ridiculous, but thankfully, there's a Lidl next door and the room's fridge is big enough. I did have a few JD & Cokes one evening and the bill was over €55 euros.

Room Tip: Request a high floor. Quiet and good views.
  • Stayed: April 2018, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Adam W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteigenbergerHotel, Manager at Steigenberger Hotel Koeln, responded to this reviewResponded 12 April 2018

Dear Adam W,
Thank you so much for your nice comments. We are very happy that you had a good time in our hotel and enjoyed your stay.
We would be pleased to welcome you again in our Steigenberger Hotel Koeln.
Kind regards,
Peter B. Mikkelsen – General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2018

Stayed at this hotel for 2 nights during a business trip. Friendly, welcoming service at check-in. Impressive lobby area - spacious and spotlessly clean. Bar area is excellent with efficient, attentive service. Room was very comfortable, plenty space & a city view. Room modern, excellent shower & bathroom. Good work station with great Wi-Fi. Convenient city location with Metro station close by (Rudolphplatz) Add superb breakfast selection & I would highly recommend this hotel. Will use again on next trip to Cologne.

  • Stayed: April 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Charlie59_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteigenbergerHotel, Manager at Steigenberger Hotel Koeln, responded to this reviewResponded 10 April 2018

Dear Charlie59_11,
Thank you for your kind review and lovely words.
I was happy to read that you enjoyed your stay with us. One of our greatest rewards is receiving feedback such as yours with a five-point score. I will be more than happy to share your kind comments with the entire team at Steigenberger Hotel Koeln.
We send you best regards from Cologne and we look forward to your next stay.
Kind regards,
Peter B. Mikkelsen – General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018 via mobile

Just stayed in this hotel for 3 nights and it was great. Staff friendly on check in and it’s in a good location with a metro/tram right outside - it’s about a half hour walk to the old town and cathedral etc. Beds were comfortable however the pillows were horrendous and made it difficult to sleep! Rooms were a good size, had a good selection of channels on tv and were perfectly clean. Hotel bar was nice, albeit expensive (as any other hotel bar is!) Would recommend if visiting cologne!

Stayed: April 2018, travelled as a couple
1  Thank bunnybumboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteigenbergerHotel, Manager at Steigenberger Hotel Koeln, responded to this reviewResponded 4 April 2018

Dear bunnybumboo,
thank you very much for your positive feedback: we're forwarding your motivating words to all our staff members! We hope that we will have the pleasure of having you as our guest in a soon future.
Kind regards,
Peter B. Mikkelsen – General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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