Had a great stay in this hotel until checkout. An officious, rude and uncaring front of desk left me with a bad feeling. He is definitely in the wrong job. He argued with me for several minutes saying I owed the hotel money. When I explained that I had paid for any extras as I went along he argued with me and demanded my credit card. It turned out that he was wrong and the hotel owed me 12 euros reimbursement as I was leaving two days early. I told him that I was not bothered about the 12 euros and needed to catch a flight home. When I got back to the UK he had credited me 12 euros but I had no idea why he was so rude. He was impolite to another lady customer who asked if she could have the key to the left luggage room. He told her that she had to wait her turn as he was "dealing" with me!!More
- Visit hotel website
- 011 49 221 2280
- Email hotel
- Free Wifi
- Restaurant
- Room service
- Bar/Lounge