Do not trust the professional photos put up by this hotel. While it is very affordable and at a good location for Christmas markets, this place was by far the WORST PLACE I've stayed in Germany.
Firstly we were place on ground floor by the cleaning storage room; while there was no major street noise, the cleaners going in and out and chatting away made the stay VERY NOISY, especially after 10pm when we are trying to sleep!! This also means that their rooms have poor soundproof walls, we could even hear people walk on the level above us!!!! Other than sound, the room was just old, dark (oh yes, even in the morning) and shabby. Since we were place on ground floor, we feel very exposed as people from nearby hotel/apartments could simply look down to our window, so we had to draw the curtain all the time.
Their facilities were very basic, and the bathroom was also quite small, making it very crowded. Their Wi-Fi was awfully slow!! We had breakfast there on our last day, and they also only provided very basic breakfast buffet. I think their dining room was probably the best place compared to our shabby room. Their staffs were helpful, but I had a feeling that they only put up professional smiles, and the welcome did not feel genuine. Enough said, I will never return to this hotel again next time I visit Cologne!!!More