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Reviews (106)
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3 - 8 of 106 reviews
Reviewed 28 September 2016 via mobile

The hotel is quite nice; however, there is a lot of junk left around the corridors which could be tidied up. The Spa is very basic, it was in the basement of the hotel and we struggled to find the lights! The room was simple and comfortable, a few more pillows would be nice! In the morning for breakfast the restaurant manager was really rude, she abruptly moved my wife from the window seat for no reason!! On check-out again very rude, no manners, not even a good morning! No I won't be paying this hotel a second visit ;(

Stayed: September 2016, travelled with family
Thank Shirley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2016

Great hotel. the rooms are very clean and everything is new in the room.
The room is equipped with all needed accessories.
The food is amazing, i had small diner and great breakfast.
The location is central and there is a nice coffee shop.

  • Stayed: June 2016, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Guy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2016

I stayed at this hotel for a duration of 14 days - together with a group of 11 youngsters from Bangalore/India for a training week at the BVB soccer school.

We were made so welcome, the meals which were specially made for the group outstanding!

The owners, the family and all the team members from the Reception, to Houskeeping, the Restaurant or at the Alte Gasse - one can have only but praises for one and all!!!

Thank you to you all for a most memorable stay!

Room Tip: A room at the Consul section
  • Stayed: April 2016, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2016

Can not fault the hotel, everything was clean, well run. Entrance/reception a little more modern than the bedrooms but a fair size, breakfast was very nice. Good location for Christmas market and nice local pub on corner

Room Tip: higher rooms are probably best due to location
  • Stayed: December 2015, travelled with family
    • Location
    • Cleanliness
    • Service
Thank nativescot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2015

We chose this hotel because it was near the Arena, where an event took place we wanted to attend.

First of all it was rather easy to find, the underground station is really near the hotel. There are also a lot of restaurants, a bank and other stores around. It's also easy to reach the city center via underground. At night it was rather silent and we could sleep well.

The staff was always very friendly and helpful. Breakfast was also good and everything I needed was there.

The room we had was good size-wise. The bathroom was new and looked really lovely - apart from the hairdryer which probably should be replaced as well. The rest of the room furniture wise was old. It was in fact okay, but it showed such a big contrast to the bathroom and the new lobby that it left a not so good impression. I don't know if the hotel will be refurbished soon, but right now the room stands out from the rest and looks like an old unfitting chair in the middle of a modern room.

The carpet should, however, be replaced in the not too far future as there were quite some stains.

The bar area downstairs was alright as well - but they don't serve any cocktails there. So it's more a beer-bar perfect for football fans to gather and discuss the latest games!

The hotel also has a pool, but again, this area looks a bit old. Maybe some decoration would be helpful to give the pool a more friendly look and make it more modern? If you want to go to the pool you just need to be prepared to walk for a while, as it's in the back of the building. But it's easy to find.

I just though that the hotel is a bit pricy for what it offers. The location is good, breakfast as well. Rooms are average and old apart from the bathroom, but the staff is really friendly.

  • Stayed: December 2015, travelled with friends
    • Location
    • Rooms
    • Service
Thank KyFlynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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