The "hotel' opens up only at 3pm. If you arrive before, nobody is there to open the door, so that you can leave luggage with the concierge. To come to the next point, there is no hotel staff, there is a pub on the lower ground and then hand over the keys, but they don't provide you with any service whatsoever. They cannot even print out an invoice for your stay but tell you that they will put it through under the room door which will never happen.
Rooms are of good size though, equipped with a TV and complimentary water and apples but that's all about it. The "hotel" is ideally located and this is the only reason to stay there. So if you only need a place in an ideal location and don't care about anything else, than that's the place to be. If you see one of the staff members they are very rude and hardly speak English or German. Avoid if possible!More