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Reviewed 7 May 2018

When ordering a junior-suite with air-condition for 2 nights, we expected to get a good room (for that price).
Unfortuately the air-condition did not work, the temperature was 24-25 degrees C
and it was not possible to sleep. We informed the staff and someone was going to "look at it", but nothing happened. We are very disappointed.

  • Stayed: May 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Ruellravi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson Blu Ho... E, Guest Relations Manager at Radisson Blu Hotel, Erfurt, responded to this reviewResponded 28 May 2018

Dear Ruellravi,

we thank you for your stay at Radisson Blu Hotel, Erfurt and your feedback. We deeply regret that it was not possible for us to lower the temperature during your visit. We will discuss this point internally.

We would be delighted if you give us the chance to convince you of our services during your next Erfurt visit.

Best regards
The team of the Radisson Blu Hotel, Erfurt

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2018

  • Stayed: February 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Radisson Blu Ho... E, Public Relations Manager at Radisson Blu Hotel, Erfurt, responded to this reviewResponded 13 April 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 25 November 2017

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Radisson Blu Ho... E, Guest Relations Manager at Radisson Blu Hotel, Erfurt, responded to this reviewResponded 28 November 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 18 November 2017 via mobile

Ten minutes walk from the train station, very central to everything. Room was standard but very comfortable, clean and nice bathroom. Breakfast very good mixture of hot and cold, nice bar to relax. Only negative is that I thought the reception staff a little unfriendly, but everyone else were very polite.

Stayed: November 2017, travelled on business
Thank Chariotchoogle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson Blu Ho... E, Guest Relations Manager at Radisson Blu Hotel, Erfurt, responded to this reviewResponded 21 November 2017

Dear guest,

we thank you for your stay at Radisson Blu Hotel, Erfurt und your feedback. If you have any wishes or questions during your stay, please feel free to contact our staff at any time.

We would be very pleased to welcome you back soon as a guest of our hotel.

Best regards,
the team of the Radisson Blu Hotel, Erfurt

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Reviewed 17 November 2017

I was staying here for a week. The staff were friendly, breakfast was good, location easily reachable from Hbf. Chekin Chekout were smooth. Room size was comfortable though it looks smaller compared to other countries.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Service
Thank UdhayakumarG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson Blu Ho... E, Guest Relations Manager at Radisson Blu Hotel, Erfurt, responded to this reviewResponded 21 November 2017

Dear guest,

we thank you that you took the time to send us your feedback regarding your recent stay with us. The hotel has six room categories which differ in the equipment and size.
If you have any questions during your stay please feel free to contact our staff at any time.

We would be pleased to welcome you back soon as a guest of our hotel.

Best regards,
the team of the Radisson Blu Hotel, Erfurt

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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